Business Support Assistant | NHS England
We are looking for an experienced Business Support Administrator to join our newly established Business Support Team in the NHS England South East region.
This is an excellent opportunity for someone who thrives working in a fast-paced, dynamic environment, meeting tight deadlines and working flexibly to respond to changing demands.
The post holder will work as part of a team delivering an efficient and effective Business Management Support service.
Key responsibilities will include:- Plan and carry out administrative tasks, working independently, taking guidance and advice from line manager.
- Prepare word processing documents, letters, emails and reports when/if required.
- Plan and organise meetings for the department and plan any administrative work as required.
- Prepare agendas and take notes at meetings.
- Manage own time effectively.
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher.You can find more information on theGovernment website.
Please refer to job description for full details.
The post holder will work as part of a team delivering an efficient and effectiveBusiness Management Support service.
Key responsibilities will include:
Service Improvement- Input data to computerised systems.
- Monitor and print reports as needed.
- Flexible approach to work in line with the needs of the business.
- Exercise judgement when dealing with queries, resolving issues where possible and escalating as appropriate.
- As the first point of contact for the team, managing a range of queries and issues from colleagues, patients, and a range of organisations.
- Ensure complaints, comments and suggestions are dealt with sensitively and helpfully, referring on as needed.
- Explain sometimes complex administrative and team processes in an easy-to-understand way to colleagues, patients or external organisations.
- Working together with other administrators and PA’s across the organisations to provide an effective network of communication including dealing with visitors and being flexible to cover other administrators’ general duties.
- Promote a positive image of the Service in all dealings; being professional, tactful and helpful.
This advert closes on Thursday 24 Oct 2024