Lead Business Analyst

apartmentReed Talent Solutions placeBedford calendar_month 
The Lead Business Analyst (Digital) is a key resource in Digital and Technology team at MaPS, leading technical business analysis across the community. Supporting the day-to-day business analysis required for successful and value-driven product delivery.

They are responsible for agile managing a team of digital business analysts for supporting the agile SCRUM product delivery teams and working closely with the Lead Product Owner, technical experts and other enabling functions to ensure solutions are meeting our customer, technical and business objectives.

In this role you will be responsible for the following;
  • Lead, coach and manage the performance of digital business analysts, includes in-house and 3rd party BAs.
  • Manage the end-to-end Technology Impact Assessment process and Feasibility Studies
  • Oversee and where necessary author technical specifications and requirements for high value procurement activities
  • Analyse and understand business problems and opportunities
  • Identify areas for delivery improvement, explore feasible options, analyse the effects of change and define success measures
  • Identify and elaborate user and business needs to enable effective design, development and testing of services and business change
  • Think of new and innovative ways of working to achieve the right outcomes and act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team.
  • Guide tactical decision making and influence the formulation of longer-term strategic plans in an evolving,
You will need to demonstrate the following skills and experience;
  • Experience in coaching and leading teams in Agile and Lean practices.
  • Able to set the direction for business analysis within a programme or portfolio of work as well as the direction of scope and methodology for the representation of real-world complex situations across a programme or organisation and document conceptual models to support strategic planning and decision making.
  • Lead the exploration of ways to improve process efficiency and enhance business outcomes.
  • Experience in working with limited direction to translate business drivers, goals and constraints into business objectives and the impact on Digital and Technology capabilities.
  • Assess the effectiveness of different approaches (such as Agile or plan-driven) and recommend tools to support organisational collaboration and build capability.
  • Influence the prioritisation of complex requirement sets, enabling long-term strategic decision making and short-term tactical fixes and ensure the proposed solutions align with the organisational strategy and vision.
  • Experience in developing engagement strategies and leading on communication with stakeholders at all levels. Actively establish relationships and apply the benefits of professional networks.
  • Set the direction for the identification and analysis of IT system capabilities. Identify gaps in functionality and enable others to explore and assess the effect of software changes.

The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team.

We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government’s “levelling-up” strategy. This is a wonderful opportunity for you to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town.

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other.

We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -

  • Caring
We care about our colleagues and people whose lives we are here to transform.
  • Connecting
We will transform lives through our ability to make positive connections.
  • Transforming

We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

About our people

In our move to Bedford, we aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people’s lives. We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision.

It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

What Money and Pensions Service can offer you?
  • Generous Annual Leave – 30 days plus Bank Holidays
  • Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
  • Interest-free loan to help you buy season tickets for buses and trains
  • Cycle to work Scheme
  • Subsidised eye test & flu jabs
  • Life assurance scheme
  • Give as you earn scheme
  • Employee assistance programme (EAP)
  • PAM Assist and PAM Life scheme (Wellbeing)
  • Enhanced family and sick pay
  • Paid volunteering (2 days a year)
  • Recognition Scheme
  • Discounts portal to numerous retailers
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work.

The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience.

Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

Terms and conditions | Money and Pensions Service (maps.org.uk)

Job Reference: MaPS00672

Close Date: Wednesday 21st August 2024

What Money and Pensions Service can offer you?
  • Generous Annual Leave – 30 days plus Bank Holidays
  • Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
  • Interest-free loan to help you buy season tickets for buses and trains
  • Cycle to work Scheme
  • Subsidised eye test & flu jabs
  • Life assurance scheme
  • Give as you earn scheme
  • Employee assistance programme (EAP)
  • PAM Assist and PAM Life scheme (Wellbeing)
  • Enhanced family and sick pay
  • Paid volunteering (2 days a year)
  • Recognition Scheme
  • Discounts portal to numerous retailers
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work.

The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience.

Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

Terms and conditions | Money and Pensions Service (maps.org.uk)

Job Reference: MaPS00672

Close Date: Wednesday 21st August 2024

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