Housing Officer - London - ref. p4944715

3 Month contract (possibility of extention

Farringdon, London

Salary: £20 per hour

Basic DBS required

A local housing association are looking for a Housing Officer to join them

Their teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy.

What you’ll be doing:

• Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks.
• Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard.
• Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners.
• Work pro actively with customers, managing expectations, to ensure they’re able to have successful tenancies and have a positive view of their environment and landlord.
• Managing complex cases through to completion
• Carry out pre-void inspections and viewings.
• Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold.
• Property Visits
• Attend court and prepare contracts, notices and legal papers on tenancy breach issue.
• Ensure residents are safe in their homes, working with other teams to provide access to resident’s homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA’s as required.

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Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.