Administration Officer

Hours Per Week: 36 hours

Southwark Council are currently looking for an Administration Assistant to join their team on a contracted basis. This role will provide administrative support to Southwark Repairs team.

Main Duties:

• Prepare and distribute information, ensure compliance with financial procedures, process payments, and implement financial controls while safeguarding assets.
• Manage performance monitoring systems, process correspondence, conduct basic research, and provide reports on contractor performance and other operational matters.
• Liaise with internal and external agencies, maintain accurate records, and ensure customer service standards are met, including addressing complaints and resolving issues.
• Assist in managing contracts, including attending meetings, maintaining records, monitoring performance, ensuring technical inspections are booked, and ensuring Health & Safety compliance.

The Candidate:

• Demonstrates a strong understanding of customer-focused service delivery, particularly in housing repairs, and the impact of "right first time" service.
• Possesses experience in working both independently and within a team, building relationships, and making sound decisions based on guidance and judgement.
• Excellent communication and organisational skills, with a proven ability to prioritise tasks, meet deadlines, and adapt to different audiences while delivering effective solutions.

For more information, please contact Liv at , or email