Pharmacy Support Worker

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description for the role.

Main duties of the job

Process invoices and credit notes on the Pharmacy system in line with procedures, ensuring timely payment to the Trust’s creditors in accordance with financial guidelines. Investigate and resolve invoice discrepancies raised by team members, customers, and suppliers through effective communication.

Liaise with suppliers and team members to address queries and provide resolution updates to the Pharmacy Invoicing Supervisor.

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Specific to this role is the suitability for agile working which is a mixture of on-site and remote working Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service.

Detailed job description and main responsibilities

Support the accurate completion, collation, and adjustment of rolling stock checks across locations, ensuring compliance with established procedures.

1. To process invoices accurately and in line within local and trust financial procedures to ensure payments are made to suppliers within the established payment terms.
2. To manage the invoicing mailbox, prioritising queries and co-ordinating appropriate sharing of tasks.
3. 5. To troubleshoot invoice and credit note discrepancies, assisting Invoicing Pharmacy Support workers in resolving these issues.

"Please note that this role does not offer sponsorship."

Person specification

Trust Values

• Patients first
• Always Improving
• Working Together

Qualifications / training required

• Commitment to complete NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support, within 18 months of working
• Numerate and literate demonstrating ability to pass test at interview

• 2 GCSE’s or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
• Other healthcare qualifications
• GCSE’s in science-based or other role specific relevant subjects

Previous or relevant experience necessary

• Use of information technology in the workplace or within education or voluntary sector
• Standard keyboard skills

• Previous pharmacy/laboratory experience (hospital or community)
• Previous experience in health or social care (if not pharmacy)
• Experience in stock control i.e., receiving, maintaining and / or issuing stock
• Clinical trials or research experience (Clinical trials only)
• Use of till and / or handling money in a work environment (RSH posts only)

Aptitudes and skills required

• Customer service skills in the workplace or voluntary sector
• Communicate effectively with others in English both in speaking and writing
• Ability to follow procedures
• Attention to detail and accurate working
• Able to work independently and prioritise work with limited supervision
• Motivated and self-reliant and organised
• Adaptable particularly able to work in busy, noisy and changing environments

• Demonstrate times when able to work effectively under pressure

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

For more information about our Trust

https://careers.uhs.nhs.uk

Getting to work - our travel promise

Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.

Our commitment to equality

Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

How and why we use your information

The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

The European General Data Protection Regulations enhances individuals’ rights and safeguards all of their data in place under the DPA.

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