Sales Advisor
About Our Client
A successful company
Job Description
The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principal accountabilities of the role include:
Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
Ensure visitors and potential purchasers to site are aware of Health and Safety Policy and they are always accompanied by a representative.
Maintain accurate records using the companys in-house CRM system.
Liaise with purchases, solicitors and financial advisers on a regular basis.
Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company's handover policy.
Assist purchasers following legal completion with any defects or customer care issues
Attend and minute a weekly Sales/Site Meeting with your Site Manager.
Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
The Successful Applicant
I am open to CV's from individuals with strong transferrable skills (for example Sales/Customer Service/Lettings/Mortgages/Estate Agency/Conveyancing/Airline) however they would need to have an appetite to work weekends as the hours are:Monday 10 - 5pm
Tuesday/Wednesday
Thursday 10 - 7pm
Friday 10 - 5pm
Saturday/Sunday 11 - 5pm
What's on Offer
The role is pretty fast paced with a broad scope of duties and the individual would be required to provide 'Relief' to all of our sites for a period before eventually being placed on their own site.The salary is £26k and after the initial training is complete (usually around 12 weeks) there is an additional £1000 a month applied to their salary as a Relief team member bonus.This would be in place til they were placed on a fixed site and are in a position to earn commission and our commission structure is very good.We do require a certain level of confidence to be able to deal with any client issues and to work in strong partnership with our construction teams.