Customer Service Advisor

About Our Client

Our client is a notable player in the Technology & Telecoms industry. As a large organisation, they are renowned for their robust infrastructure and commitment to providing top-tier services to customers around the globe.

• Respond to customer inquiries via phone, email, and social media platforms.
• Provide comprehensive product knowledge to customers.
• Resolve customer complaints efficiently and effectively.
• Escalate complex issues to the relevant department.
• Support the team in achieving customer service goals and objectives.
• Maintain an updated knowledge of the company's product and services.
• Ensure customer satisfaction and provide professional customer support.

The Successful Applicant

A successful Customer Service Advisor should have:

• Proficiency in relevant computer applications.
• Excellent problem-solving skills.
• A strong dedication to customer service.
• Good communication skills, both written and verbal.
• Ability to work in a team and foster a positive work environment.

• Salary £23,000
• A positive and supportive company culture.
• Opportunities for professional growth within the Technology & Telecoms sector.

We believe in recognising and rewarding our team, and this role offers the opportunity for growth, development, and potential progression within the company. If you believe you have the skills and commitment to excel as a Customer Service Advisor, we encourage you to apply.