Customer Interaction Manager
- Location: Corby
- Contract: Temp to Perm
Are you a motivated leader with a passion for driving performance and engagement? We are looking for a Customer Interaction Manager to join our team on a temp-to-perm basis, starting ASAP. We're particularly interested in candidates with experience in contact centres or call centres who are ready to step into a leadership role.
Key Responsibilities:
✅ Managing a team of 10-15 people, ensuring high performance and engagement✅ Driving KPIs and business objectives, supporting team development
✅ Providing leadership, coaching, and motivation to the team
✅ Overseeing day-to-day operations to ensure a smooth and efficient workflow
✅ Working occasional weekends and bank holidays as required
What We're Looking For:
- Contact centre/call centre experience is highly desirable
- Some managerial/leadership experience in a customer-focused environment
- Strong ability to motivate, engage, and develop teams
- KPI-driven mindset with a focus on continuous improvement
- Excellent communication and problem-solving skills
- Ability to thrive in a fast-paced, results-driven environment
This is a fantastic opportunity for someone with contact centre experience looking to step into a leadership role with long-term potential. If you're ready to take the next step in your career, apply today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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