Receptionist/Admin Support - Cardiology | East Suffolk and North Essex NHS Foundation Trust - Ipswich - ref. f89436319

We have an exciting opportunity for a Receptionist/Administrator within the Heart Centre at Ipswich Hospital.

You will be a member of a team providing an efficient Receptionist/ Administrative support to the Heart Centre

You will be responsible for carrying out reception, administrative, and telephone enquiry duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries.

To be responsible for reception duties and administrative functions, ensuring that an efficient service is provided with regard to all Cardiology patient bookings for tests and invasive procedures

Organise and book all procedures, e.g., Angios, PCI, Pacings, Cardioversions and Echoes.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.

This advert closes on Monday 10 Feb 2025