View Jobs Description - Berkhamsted - ref. b15684619

Overview

This is the perfect role for someone with an aptitude for data and systems, a can-do attitude and who is excited by the prospect of learning a new system. This is a six month contract with the potential to extend and become permanent.

The Opportunity

Supported by a team of two data administrators, you will ensure the health and accuracy of all our supporter data and help the fundraising team to use that data to generate income.

• 2 years relevant experience working with CRMs in a fundraising or a direct marketing environment.
• Experience of working with external support desks to seek advice and resolution to processing issues.
• An eye for detail and be meticulous in ensuring accuracy of data.
• An understanding of fundraising stewardship or customer care principles gained in either a voluntary sector or private sector environment.

• Knowledge of donorflex is desirable but training will be given.
• Experience of working with platforms such as Stripe, Mailchimp, Access Direct Debit, Much Loved, Enthused, is desirable but not essential.
• Understanding of GDPR as it relates to fundraising.

• 22.5 hours per week (days and hours negotiable) Salary: FTE £28,000 - £30,000 pa
• We’re not regulars on the yoga scene, but regardless, we’re flexible – and we know that might be important to you too! So we have a flexible/hybrid working approach which we’d be happy to talk about.
• 27 days annual leave (plus bank holidays) pro –rata for part time.
• Free onsite parking
• Wide range of free training courses, plus personal development opportunities
• On-site home cooked food served at a reasonable rate in our bistro
• You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
• Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!

• Respect and follow the Hospice’s values.
• Your internal & external contacts will include all Employees, Volunteers, Trustees and Patrons, plus members of the general public and external organisations/suppliers.
• The post-holder will come into contact with emotional circumstances, through speaking to staff, volunteers and patients and or information. The post holder will frequently be required to change from one activity to another to meet the changing needs of the service
• You will be expected to comply with Health and Safety, Fire and Infection Control regulations and Hospice policies. You will need to complete all mandatory training.
• Safeguarding: Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis

This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This description and specification can be amended by agreement with the Post Holder and Manager.

If you do not hear from us within 2 weeks of the closing date, unfortunately, your application has been unsuccessful.

Join us and be part of a vibrant, forward-thinking organization that makes a real difference in the community. Apply now and help us continue our mission of providing free care and supporting sustainability.

Benefits:

• Company events
• Cycle to work scheme
• Discounted or free food
• Free parking

Schedule:

• Day shift

Ability to commute/relocate:

• Berkhamsted HP4: reliably commute or plan to relocate before starting work (required)

Application question(s):

• If yes, please specify your current work authorization status (e.g., UK citizen, permanent resident, work visa holder, etc.):

Education:

• Certificate of Higher Education (preferred)

Experience:

• Fundraising or Direct Marketing CRM: 2 years (required)
• External Support Desk: 1 year (preferred)
• Donorflex: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person