Receptionist
We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You’ll be working 40 hours a week, (working from Monday to Friday, 8am to 4pm) at Newham House, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).
The hospital provides a safe and secure place to aid recovery alongside offering those diagnosed with a progressive neurological disease like Huntington’s Disease, a placement to support and help manage the progression of their symptoms.
The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI.
Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.
With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Your day-to-day...- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme for certain approved roles
- Pension scheme
- “Cycle to work” scheme & employee discount saving
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate – including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.