Communications & Engagement Manager
For a career packed with possibility, a comprehensive benefits package, where we live by our values and have the opportunity to improve the lives of people across the UK, look no further.
DWP Finance Group (FG) ensures the Department makes the best possible use of our resources, delivering and protecting value from our budget, ensuring delivery of a modern, fair, affordable and secure welfare system that makes a positive difference to people's lives now and in the future.
This role is critical to cross cutting activity at the heart of FG and sits within the People Planning and Business Management Division within the Strategic Finance directorate. The communications team is responsible for sharing news, information, and advice, through a range of channels, increasing senior leaders’ visibility and helping colleagues understand and connect with Finance Group.
The role will shape, drive and deliver dynamic and efficient communication and engagement activities across Finance Group to over 2500 colleagues. The post holder will collaborate with a broad spectrum of stakeholders to deliver timely, accessible communications, to induct, include and inform FG colleagues.
We are a small team, with team members across FG hub locations. Successful candidates will be joining a highly committed, supportive and sociable division in a range of locations. They will need to work across the whole of FG working with all levels of the organisation.
At DWP we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at DWP accessible to you.
Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
As one of the largest government departments, almost every individual in the UK is a direct customer of DWP at some point in their lives. DWP’s mission is to improve people’s quality of life, both now and in the future. We do that by focussing on delivering excellent services that make a difference to millions of people.We trust and empower our people to deliver these services to customers every day, including the most vulnerable in society.
We seek to be an exemplar of the modern Civil Service, and to build on our achievements for the benefit of those we serve. When we are at our best, we care, we deliver, we adapt, we work together and we value everyone, and we seek to ensure that these values guide the way we serve our country, our communities, and our fellow citizens.
You will be adaptable, resilient, and able to undertake and prioritise a diverse range of tasks. Working collaboratively, you will be responsible for aligning FG communications to Departmental and FG drivers, including strategic priorities and campaigns. Working with a cross section of stakeholders you will be responsible for leading a small team to:
- Embed, evaluate and continuously review FG’s communication approach.
- Maintain the FG communication plan aligned to FG and wider departmental priorities.
- Oversee, draft and deliver FG communications and engagement products via the various platforms.
- Develop and implement innovative solutions for FG communications.
- Lead on logistical arrangements and briefing for FG senior leads to support FG communication events e.g. all staff calls.
- Maintain and develop FG Departmental intranet presence and SharePoint hub which provides news related content to over 2500 colleagues.
- Identify opportunities to raise the profile of FG across DWP by ensuring that news and stories are submitted for inclusion in DWP channels.
- Build your own and team’s knowledge and skills through learning, development and networking to stay up to date with, and share good practice.
Due to the team structure this role is not suitable for part time working.
Hybrid working
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
This role can only be worked from the UK.
Postings
Posting will be made in merit order. A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location.
The roles available can be based in:
- Blackpool Peel Park, Brunel Way, Blackpool FY4 5ES.
- Leeds – Quarry House, Quarry Hill, Leeds, West Yorkshire, LS2 7UA.
- Manchester – 2 St Peter’s Square, Manchester, M2 3AA.
- Newcastle – Benton Park View, Newcastle-upon-Tyne, NE98 1BA.
- Sheffield – Hartshead Square, Sheffield, South Yorkshire, S1 2FD.