Apprentice Administrator - Medical Director's Office
Job overview
Apprentice Administrator - Medical Director's Office
Department: Medical Director’s Office
Band Apprenticeship
Hours: 30 hours per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen at Milton Keynes University Hospital NHS Foundation Trust for an Apprentice Administrator working within the Medical Director’s office (MDO). The Administrator will support the Business Managers to manage medical appraisal, revalidation and job planning processes at the Trust.
The Apprenticeship programme will be delivered by our external NHS approved training provider. You will take part in interactive workshops and be assigned a tutor to support you throughout the programme, as well as receiving support from the MKUH Apprenticeship Team.
For more information, please contact Jade Walsh, Business Manager, Medical Directors Office or Lee Noble, Apprenticeship Manager[email protected] [email protected]
Interview 17 April 2025
Main duties of the job
In line with Apprenticeship Funding rules, please only apply for this role if all of the below factors apply to you.- You are 16 years old or over,
- You have resided in the UK or EEA for at least the past 3 years,
- You can produce evidence of your Maths & English GCSE (or equivalent) qualifications,
- You will not be in full time education at the point of starting this role,
- You have not previously undertaken a similar or higher qualification (E.g a degree in Business Administration)
Please bring your Maths and English certificates with you to interview, should you be invited.
If you are unsure if your circumstances meet the above criteria, please email [email protected] and we can advise.
This role is a fixed term contract of 17 months. For the first 12 months of the apprenticeship, you will be paid the national apprentice wage. From month 13 to the end of contract, you will receive the national pay vs your age. There is no banded role upon completion of the contract.
For existing members of staff, Annex 30 may apply, of which pay rates may differ.
Working for our organisation
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
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Detailed job description and main responsibilities
The scope of work can be variable with the need to respond to ad hoc queries. However, the key areas of work are as follows:- To provide administrative support to the MDO team using relevant software packages and appraisal management systems within set timescales and to a high standard of accuracy. To include:
- Typing documents – letters, meeting notes, reports
- Processing correspondence, messages, and e-mails
- Develop and maintain effective and efficient office systems
- Manages the department’s filing system, both electronically and paper-based
- Ensuring all new doctors are inducted into the process and trained on the system and National / Trust requirements for appraisal.
Person specification
Qualifications and knowledge
Essential criteria- Maths and English at grade C/4 or above (or equivalent)
- Evidence of continued professional development
Experience / Knowledge
Desirable criteria- Experience in the NHS
- Experience in operational management and / or human resources
- Experience of working directly with doctors at all levels of seniority, and with Director / Associate Director colleagues
- Familiarity with terms and conditions of service for doctors of all grades
- Working knowledge of appraisal and revalidation
- Working knowledge of capability, disciplinary, ill health framework for doctors (MHPS
Skills
Essential criteria- Strong IT skills including Microsoft Office Suite
- Good team working and ability to motivate others
- Excellent interpersonal skills
- Ability to function as an effective member of a multi-professional team
- Intellectual and emotional resilience
- Ability to use a range of styles in the work context
- Insight into strengths and weaknesses of self and others
- Ability to produce high quality written material (papers, presentations)
- Political awareness, with the ability to understand the wider interest groups and stakeholders within the Trust, and to work sensitively to overcome their differing positions and interests
Additional Information
Essential criteria- Willingness to undertake training as required
- Flexible around working hours to support the senior clinicians in the MDO
Communication
Essential criteria- Good communication skills