Medical Secretary

Job overview

Dorset Healthcare are looking for enthusiastic, flexible and those driven to provide an outstanding service and are looking for an experienced Medical Secretary join our administrative team at Christchurch Community Mental Health Team.

You will be fully supported by an experienced Team Leader, be provided with all the training and tools you need to be a success in this role. You will have regular supervision, yearly appraisals and the opportunities to be creative and put your ideas forward, embedding ethos of continuous improvement.

If you have a willingness to learn, previous secretarial experience including audio typing skills, and have the skills to be a success in this role, then we want to hear from you.

You will need to be flexible to manage the workload of this busy Community Mental Health Team. We adopt and ensure our Trusts values are incorporated in everything we do, by providing a patient centred approach with their recovery and wellbeing at the foremost of our care.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Main duties of the job

You will be required to provide efficient secretarial, administrative and reception support for the team.

With a compassionate work ethos, you will thrive with the right level of support being offered by the Team Leader.

You will have a solid administrative background or be an experienced secretary, and be able to multi-task and manage your time effectively.

You will need an understanding of Office 365 including Outlook, Word and Excel, have an outstanding telephone manner, be able to deal with difficult patients through excellent communication skills.

You will be organised, able to motivate yourself and your colleagues, be able to work to deadlines and complete tasks with the highest level of accuracy and attention to detail.

You will be responsible for keeping RIO the Trusts patient record system up to date, following the data protection and GDPR legislation.

You will provide secretarial support to the teams medics through the completion of clinical correspondence and dictation, onward referral management, arranging and attending as a minute taker several different types of meetings.

You must have an intermediate level of audio typing skills.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

If you would like or know of anyone who would value this support, please do contact [email protected]

Person specification

Knowledge and skills

• ECDL or equivalent
• Excellent and demonstrable skills in the Microsoft Office suite and use of the Internet

• Qualifications in Typing/Word Processing equivalent to RSA Level III typing/word processing.

Job specific experience

• Exceptional demonstrable organisational skills, systematic, and able to manage own time efficiently.
• Able to work under pressure and to tight dealines and prioritise
• Excellent verbal, written and numeracy skills
• Experience of taking and transcribing minutes

• Previous NHS experience

Supervisory Experience

• Supervisory experience of administrative staff

Information and Technology

• Experience of managing a busy diary with conflicting priorities using Microsoft Office to it's full capacity

Personal Attributes

• Conscientious attitude to work
• Thorough, with strong attention to detail and ability to work to high standards and within quality frameworks.

At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.

What working for us will provide:

• 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
• Excellent NHS pension scheme
• Health and wellbeing services
• Flexible working options, including family-friendly hours
• Free training and one-to-one career coaching to reach your career goals
• Preceptorship programme for newly qualified nurses and AHPs
• Access to nine staff networks – have a voice and transform our Trust
• Relocation costs where applicable
• Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying annual leave
• NHS discounts to save on your shopping, gym membership and more

Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.

What you need to do:

Before applying for this post, please do ensure that you have read the job description and person specification requirements. If you think you have everything we're looking for, then we'd love to hear from you, alternatively if you would like more information about the role please do not hesitate to contact us.

At this point, we wish to thank you for your interest in working for us and apologise we cannot take your application any further.

Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)