Upper GI Support Secretary
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train.The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
We’re looking for an enthusiastic, friendly support secretary to join our Upper GI secretarial team.
You will provide support to our Consultants and Clinical teams through administrative tasks such as audio typing, Choose and Book referrals, organising post and filing - to ensure the department runs smoothly.
The ideal candidate must have a good knowledge of office practices and medical terminology alongside excellent interpersonal skills and be reliable and flexible with the ability to work under pressure and above all be a team player.
We offer training and development opportunities within an established Upper GI secretarial team which sits within the Surgical Secretariat.
Base Location: Poole HospitalInterview Date: TBC
Main duties of the job- To support the consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.
- Deal appropriately with telephone calls from GP’s, patients, medical staff, nursing staff, hospital departments etc especially in the absence of the Consultant secretary. Ensure that the telephone is always attended during normal working hours, if only with a message facility in the absence of the post holder. Liaise with General Practitioners regarding patient care and pathways.Liaise with other hospitals and agencies regarding the transfer of patient’s ongoing care.
- To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary.
- Photocopying and general filing to include correspondence, results in hospital notes when required.
- Be responsible for out-going post, meeting afternoon deadline assisting post workers when required.
- To ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria- RSA II or equivalent touch typing / computer skills
- Minumum 5 GCSE's including English or equivalent
Experience
Essential criteria- Secretarial experience
- NHS medical secretary experience
- UHD experience
Technical Skills Competencies
Essential criteria- Computer literate with word processing experience.
- Audio typing
- Experience of Hospital systems: Ecamis and EPR
Please note:
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.