COO - Harrogate
Amber Mace Harrogate
Chief Operating Officer (COO) - Mental Health and Learning Disabilities Care Provider
Location: Within 90-minute commute to HarrogateSalary: Competitive, commensurate with experience
Position Type: Full-Time, Senior Leadership
We are seeking an experienced and visionary Chief Operating Officer (COO) to work closely with the Chief Executive Officer (CEO) in driving growth and operational excellence within the organisation, focused on providing specialist mental health and learning disability services.The COO will be instrumental in scaling operations, developing service delivery models, and ensuring quality care.
Key Responsibilities:
- Oversee and manage daily operations, working across multiple departments (Service Delivery, Compliance, Marketing, Finance, ICT, etc.) to ensure alignment with business goals.
- Collaborate with the CEO to implement strategies that promote sustainable growth and operational efficiency.
- Lead and inspire teams across all levels to achieve maximum performance, embedding a culture of excellence and person-led care.
- Design and enforce policies that reflect the organisation's mission and values.
- Evaluate and report on operational performance, setting measurable goals for continuous improvement.
- Build and manage relationships with key stakeholders, including partners and vendors.
- Participate in business expansion activities and support future ventures.
- Ensure compliance with all regulatory standards (CQC, Care and Mental Capacity Acts, Safeguarding, etc.).
Qualifications & Experience:
- Minimum 15 years of experience in community-based health and social care services.
- Proven leadership in senior roles within the care sector, with expertise in operational management and service delivery.
- Strong analytical skills, with the ability to interpret performance data and drive informed decision-making.
- Bachelor's degree in Business Administration or a related field; an MSc/MBA is desirable.
- Clinical qualifications required.
- Strong interpersonal and communication skills, capable of leading and engaging at all levels of the organisation.
Essential Skills:
- A proactive, servant-leadership style with a focus on mentoring and development.
- Ability to navigate complex regulatory environments and ensure compliance with statutory requirements.
- Adept at strategic planning and business development.
- Demonstrated ability to foster a positive culture, promoting person-led support models.
Key Requirements:
Must live within a 90-minute commute to Harrogate.Able to travel nationally when required.
This role is an exciting opportunity for an experienced operational leader to contribute to the next chapter of our organisation's growth while maintaining the highest quality of care for those we support. If you are passionate about making a difference in mental health and learning disabilities services, we would love to hear from you.Email Kelsey@amabermace.com for more information or call on 01904 571187
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Job Description
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