Technical Support Officer - Torquay
NHS Jobs Torquay
Work closely with the service desk, providing regular updates as required. Keep the end user fully updated with progress on outstanding calls on a regular basis. Build and develop productive working relationships with stakeholders such as clinicians, customer organisations, other technical or non-technical teams, other NHS organisations and suppliers Provide the technical support, and undertake the necessary work required to implement and deliver defined SLAs.
To take responsibility of own workload making sure that assigned calls are updated and user are kept up to date at all times. Assist the Desktop Operations team with being responsible for management and maintenance of the desktop/end user technology environment Accountable to Desktop Operation Team Leaders, Desktop Operations Manager, IT Operations Manager and HIS Director Take responsibility for delivering services to contractual SLAs Follows all policies in relation to the use of desktop equipment and associated devices.
Advise users on the need to follow such policies. Responsible for equipment and resources under the ownership of IT operations. Plan own workload in order to meet deadlines and SLA's Extensive use of common IT products & technologies for supporting the business Installs all software ensuring that the legal licensing requirements are adhered to..Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Candidate must have FULL MANUAL UK DRIVING LICENSE
Torbay and South Devon NHS Foundation TrustTorquay
Job overview
Our Technical Support Officer will work as part of our Desktop Operations Team, in order to support and manage our desktop environment and provide a high-quality service to the healthcare community and GP surgeries.
Our key...
Government Recruitment ServiceExeter, 17 mi from Torquay
technical support to our Woodland Officers, Woodland Creation Officers, and Field Managers. The post holder will be required to:
1. Casework Facilitation - provide technical support to South West Field Team to help optimise the deployment of their skills...
Torbay and South Devon NHS Foundation TrustTorquay
for our organisation
The Clinical Engineering Service provides a comprehensive management & technical support service for a broad spectrum of medical devices used throughout the health, care, and social community. We are currently developing networks...