[ref. b56945324] HR Coordinator

Our mission is clear; to make business communication brilliant. We have ambitious growth plans to expand on our already impressive product portfolio.

You will play a crucial part in fostering a positive workplace culture that enhances the employee experience, whilst supporting our operational business functions.

Embracing automation and the latest innovations in 'AI' is key, as we strive to keep our essential people processes running smoothly and efficiently.

This role presents an exciting opportunity for advancement within the HR sector; we are committed to investing in your growth by funding your CIPD studies, empowering you to make a meaningful difference in our organisation's culture and operational performance.

Requirements

As a key player in our team, you'll take charge of all administrative functions related to the employee life cycle, including:

• Processing onboarding paperwork, such as offer letters and contracts, as well as completing all pre-employment screenings and right to work verifications
• Facilitating employee inductions and confirming probationary periods
• Making amendments to terms and conditions as necessary
• Managing employee absences effectively
• Handling family-friendly matters, including maternity and paternity leave
• Overseeing Joiners, Movers, and Leavers (JML) administration
• Administering payroll and benefits processing

In addition, you will:

• Serve as a Data Champion—responsible for managing employee changes, ensuring the HRIS system (HiBOB) and personnel files are up-to-date and accurate, while communicating any updates to necessary parties, such as Finance teams and benefits providers.
• Be the first point of contact for queries—managing the HR inbox and responding to general HR and payroll inquiries
• Enhance employee engagement—organizing and administering various engagement initiatives, including value awards, anniversary celebrations, social events, parties, and more.
• Proactively resolve complex issues, requests for exceptions to standard processes, and ensure timely communication
• Handle a variety of additional HR tasks ranging from compliance and reporting to system implementations and employee engagement efforts

The Person:

• Demonstrated experience in a HR Shared Services Centre; international experience is a plus
• Thorough understanding of payroll processing administration and its legislative requirements
• Proven track record in payroll and HR administration with first-level inquiry management
• Tech-savvy with a keen interest in AI technology
• Experience providing comprehensive HR Administration services through a complex HRIS
• Strong IT skills, particularly with HR Systems like HiBOB
• Highly analytical mindset with the ability to manipulate data as needed
• Exceptional customer service skills, ensuring prompt resolution of HR/payroll inquiries
• Meticulous attention to detail and accuracy are critical
• Outstanding communication skills, both verbal and written

• Competitive Salary, £27-32,000 dependent on experience
• Company bonus
• Private Healthcare & Dental
• Access to Calm Wellbeing app
• 27 days annual leave plus Bank Holidays
• Birthday off work
• 2 giving back days per year
• 2 wellbeing days per year
• 5% employer pension contribution
• Death in service (4x salary)
• End of Year Voucher
• Monthly/quarterly socials
• Training & Development opportunities
• Hybrid working