Performance & Operations Manager
KFM London
Job Advert
Job Title: Performance and Operations ManagerLocation: Based at Denmark Hill, may be required at other KCH sites, hybrid working
Salary Grade: Service Specialist C (Band 7)
Contract Type: Maternity Cover
We are seeking a dynamic and proactive Performance and Operations Manager to join our Managed Services team. This pivotal roleinvolves providing timely, efficient, and effective business and operational support to ensure the delivery of non-clinical
services at the highest standards. You will work closely with internal teams and external stakeholders to drive continuous service
improvement, manage stakeholder relationships, and ensure operational excellence.
At KFM, you will be part of a supportive and innovative team dedicated to making a real impact in healthcare. We offer acollaborative working environment, and the chance to contribute to the NHS's success.
Key Responsibilities:
- Lead and support service development and continuous improvement initiatives.
- Build and maintain strong relationships with customers and key stakeholders.
- Investigate customer queries and resolve issues promptly.
- Collate and present data for care group contractual requirements.
- Ensure robust operational processes and procedures are in place.
- Support the development of cost improvement projects (CIP).
What we’re looking for:
- Degree-level education or equivalent relevant experience.
- Proven experience in customer service, operations, and data analysis.
- Excellent communication, organisational, and people skills.
- Strong Excel and Microsoft Office proficiency.
- Project management experience is desirable.
- A proactive, flexible approach, with a curious and reflective nature.
How to Apply:
If you are ready to take on this exciting challenge, please apply with your CV and a supporting statement, addressing how you meetthe person specification for this role.
Closing Date: 20/10/2024Interview Dates: 31/10/2024
Charity PeopleLondon
Events and Operations Manager
International charity
London/Hybrid with 2 days a week in the office
Salary £34,176 - £39,872 depending on experience
Full time
12. month fixed term contract
Excellent benefits 28 days of annual...
Michael PageLondon
About Our Client
Global not for profit organisation
London Based with hybrid working
Job Description
An Interim HR Operations Manager to:
• Support on building the HR infrastructure
• Develop and update policies and processes on a global scale...
CHARITY PEOPLELondon
Events and Operations Manager
International charity
London/Hybrid with 2 days a week in the office
Salary £34,176 - £39,872 depending on experience
Full time
12. month fixed term contract
Excellent benefits 28 days of annual leave, inclusive...