N365 Product Development Manager

Job overview

Could this be you?

HBLICT provides IT support to the NHS organisations which make up Hertfordshire and West Essex ICB and Bedfordshire, Luton & Milton Keynes ICB.

The post of N365 Product Development Manager sits in the Digital End User Computing Development & Automation team who are responsible for end user device configuration, testing and management across all of our customers.

The post holder will need to be able to travel between sites.

• The role is designed to build a combination of subject matter expertise and technical skills to support the development and on-going adoption of services within the NHS National Tenant. Working closely with the head of the department and solutions architects to develop roadmaps to deliver N365 functionality.
• The role is responsible for the software licensing of N365 within the organisation and leads on the digital roadmap collaborating closely with key stakeholders, suppliers, and senior managers both within and outside the NHS.
• The role is responsible for ensuring that operational and transactional Software and N365 tasks are transitioned into the operational support teams across HBL and/or reviewed as to how these can be fully automated for both SAM and N365 services.
• Works as part of a team to develop a strategic roadmap for N365 adoption across the HBL partnership.
• Where changes are required the post holder builds business case and plan of actions in support of proposed activity.
• Responsible for the roadmap within HBL ICT of N365 portfolio, collaborating closely with stakeholders to establish and meet business software needs in a timely and cost-effective way, in a highly agile environment.
• Leads reviews of the organisation’s requirements of the N365 Office and establishing plans to meet these needs.
• Applicants must be able to demonstrate that their level of skill and experience reflect the requirements in the Job Description and Person Specification.

Working for our organisation

Here at Hertfordshire and West Essex Integrated Care Board, we're responsible for planning and overseeing how NHS money is spent to support the people who live in Hertfordshire and west Essex.

We have around 750 employees and our role is to make sure health services work well and are of high quality as well as value for money.

It’s an exciting time for us and we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.

So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for further details on the main responsibilities of the N365 Product Development Manager role.

Person specification

Knowledge, Training and Experience

• Relevant degree or equivalent or significant experience of work in specialist area.
• Experience of coordinating projects in complex and challenging environments.
• Experience of managing risks and reporting
• Experience of drafting briefing papers and correspondence at SMT level

• Experience of monitoring budgets and business planning processes
• Understanding of the public sector
• Experience in a Healthcare environment
• Comprehensive knowledge of project principles, techniques and tools

Communication Skills

• Prepare, produce concise, insightful comms for senior and other stakeholders.
• Creating and giving presentations to varied internal and external stakeholders

Analytical

• Analyse very complex issues where material conflicts and is from multiple sources
• Capability to act upon incomplete info, using experience to make decisions
• Numerate and able to understand complex financial issues, deep analytical skills
• Knowledge of Financial Systems, budget monitoring, invoices and procurement

Planning Skills

• Capability to plan short, medium and long-term and adjust plans and resources
• Experience of setting up and implementing internal processes and procedures.

Autonomy

• Capability to manage own workload and make informed decisions

Other

• Experience of managing a team without direct line management

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, health issue or a life event, please let us know so that we can consider your application fairly and get the best out of you during the selection process.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Unfortunately we are unable to offer certificates of sponsorship, so you'll need to be able to demonstrate your right to work in the UK during the recruitment process.