Account Manager

About Our Client

Our client is a large, established firm in the industrial/manufacturing industry, based in Lancaster, boasting over 4000 employees. They are renowned for their focus on innovation, quality and their commitment to delivering exceptional customer service.

• Manage and grow existing customer accounts within the industrial/manufacturing industry
• Provide excellent customer service to ensure customer satisfaction and retention
• Identify opportunities for account growth and new business
• Work collaboratively with the customer service team
• Resolve customer issues and queries efficiently
• Develop and maintain strong relationships with customers

The Successful Applicant

A successful Account Manager should have:

• Previous experience in a Account Manager role, preferably within the industrial/manufacturing industry
• Exceptional communication and relationship-building skills
• A strong understanding of customer service principles and practices
• An ability to work effectively as part of a team
• Excellent problem-solving skills and a proactive approach to issue resolution

• Salary £30,000 DOE
• Performance-related bonus & commission
• Fuel car allowance
• Core hours of 8:30am till 4:30pm with flexibility
• Early finish every Friday at 2:30pm
• Death in service
• Pension contribution
• 28 days standard holiday
• Internal progression opportunities

If you are a dedicated Account Manager looking to make your mark within a reputable company, we encourage you to apply today.