[ref. t88996917] Network Analyst - Southampton
Practical Experience in at least 3 of the followingo Cisco Switcheso Checkpoint Firewallso Network hardware implementation and/or maintenance/supporto Information Analysis from packet sniffing toolso Windows Server or Unix System AdministrationBe fully familiar with the OSI ModelComfortable using Cisco IOS CLIComfortable using Checkpoint CLIWi-fi technical competency in Aruba/AirwaveProduction and maintenance of technical documentation/KB (ideally confluence)NHS/Healthcare IT experienceExperience/familiarity with ITIL/ITSM principlesHighly experienced with IT Service Desk software preferably Jira Service Desk General Duties Manage all UHS network cabinets and resolve all alerts/escalate to senior members of the network team, where applicable, any switch port capacity issues.
Contribute to the planning of installation of new and replacement network equipment. Install, configure and maintain Cisco network hardware and software Install, configure and maintain the network teams uninterruptible power supplies. Clean fibre optic cables using Fluke network tools to ensure our fibre infrastructure is performing without errors.Ensure all cables are sufficiently labelled. Perform fault diagnosis and resolution of network hardware and software problems reported via the IT Service Desk without reference to more senior staff. Monitor and analyse network performance across the entire Trust.
Work with senior staff to ensure the network is fully resilient and can support 24-hour operation. Work with project teams to recommend upgrades and replacements as appropriate to meet the needs of the organisation. Support other IT teams with configuration of hardware connected to the trust network including PCs, Laptops, Servers, Phones and Medical equipment.
Liaise with external suppliers on the configuration and connection of equipment onto the Trust network including CCTV, Access Control and Building Management systems Ensure the technical standards are maintained and can support departmental and Trust developments.
Monitor and configure other Trust network security applications, e.g. Web and email filtering software. Ensure that appropriate software and hardware solutions are deployed to protect the Trust network from Viruses, Malware and other cyber-attacks.
Report on abnormal events and misuse of Trust equipment Ensure new staff in the department receive the appropriate level of technical training Be responsible for updating the asset register when old equipment is disposed of and new equipment is installed.
Liaise with other Health providers and external support organisations to facilitate secure access to Trust infrastructure. Aid in the management and deployment of VPN solutions and Work with Trust staff accessing clinical and back office systems from remote locations.
Keep up to date with technology developments in all aspects of Network technology. Ensure that formal Change Control is used including impact analysis and test plans. Monitor and process any quarantined emails on our mail gateway servers. Ensure that all managed areas work within Informatics Standards and Policies.
Provide advice on the purchase of network equipment and software solutions. Analyse Service Desk calls allocated to the Network Team and prioritise workload. Patch network points and ensure the cabling infrastructure is maintained appropriately.
Keep network cabinets and switches clean and tidy to prolong the lifespan of the hardware. Provide telephone support, advice and guidance to users in the Trust and wider NHS locations. Work with telephone services (Switchboard) to assist with the VOIP deployment.
Additional duties: Ensure that the Trust network operates within NHS Policy and national standards of interoperability. Ensure external contractors comply with the Trust policies and guidelines in areas such as Health and Safety and building regulations.