[ref. y18058418] View Jobs Description - Over

Job Overview

We are seeking a passionate, dedicated, and resilient individuals to join our team as Volunteer Fundraisers. This role involves engaging with the public to raise awareness about abuse and generate funds by selling merchandises so that we can continue to provide adequate support to abuse survivors.

The ideal candidate will be comfortable standing outdoors for prolonged periods and interacting with a diverse range of people, even in varying weather conditions. A friendly demeanour, excellent problem-solving skills, and the ability to defuse challenging situations effectively are essential for success in this role.

• Develop and maintain positive relationships with clients and stakeholders to enhance customer satisfaction.
• Conduct market research to identify trends and opportunities for growth.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Collaborate with team members to plan and execute fundraising initiatives effectively.
• Stand outside for extended periods in various weather conditions (rain, heat, cold, etc.).
• Prepare reports and presentations on fundraising activities and market analysis for stakeholders.
• Maintain accurate records of donations and follow organizational guidelines.
• Address and resolve any issues or concerns that may arise during interactions.
• Represent the organization with professionalism, honesty, and integrity at all times.
• Build positive relationships with potential people through polite, respectful, and friendly interactions.
• Travel to different locations as needed to support fundraising efforts.
• Engage in public relations efforts to promote the organisation's mission and objectives.

• Proven experience in relationship management or a similar role.
• Strong customer service skills with the ability to communicate effectively.
• Familiarity with fundraising principles and practices is an advantage.
• Experience in public relations or marketing is desirable.
• Engage with the public to raise awareness about our organization and encourage them to support by purchasing a merchandise.
• A high level of physical and mental resilience
• Ability to work independently as well as part of a team.
• Strong communication and public relation skills.
• Ability to handle difficult situations calmly and effectively.
• Willingness to travel to different locations as needed
• Previous fundraising or public-facing experience is an advantage but not mandatory.

• Public Relations: Strong communication and interpersonal skills to engage with the public confidently.
• Resilience: Ability to remain motivated and focused despite external challenges, including weather and rejection.
• Problem-Solving: Quick thinking to manage and resolve any issues or conflicts that may arise.
• Politeness & Friendliness: Courteous and friendly demeanour to encourage positive interactions with donors.
• Integrity: Commitment to upholding the highest ethical standards and transparency.
• Adaptability: Willingness to work in different environments and locations as required.

• Opportunity to support a meaningful cause and make a positive impact.
• Gain valuable experience in fundraising.
• Travel opportunities to different areas.
• Build connections with a like-minded team of passionate individuals.
• Develop fundraising skills
• Opportunity to develop further public relation skills
• Improve the ability to solving problem promptly

If you are enthusiastic about helping others, can handle various challenges, and want to contribute to an important cause, we encourage you to apply to be part of our volunteer team!

Benefits:

• Casual dress

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Every weekend
• Monday to Friday
• Weekend availability
• Weekends only

Work authorisation:

• United Kingdom (preferred)

Expected start date: 04/11/2024