Office Administrator

apartmentHope Homecare Services Limited placeCheshunt scheduleFull-time calendar_month 

We are seeking a strong and experienced Office Administrator to join our team. This role is perfect for a motivated individual with a minimum Level 3 in Health and Social Care and a proven track record in office administration.

The successful candidate will be a highly organized, proactive, and confident professional who can step into a fast-paced environment and take charge of the administrative operations with minimal supervision.

Key Responsibilities:

✔ Office Management:

Oversee day-to-day administrative tasks, ensuring the smooth running of the office.

Maintain and update records, databases, and documentation in line with company policies.

✔ Administrative Support:

Provide support to the management team, including scheduling meetings, preparing reports, and coordinating communication.

Manage incoming and outgoing correspondence, including emails and phone calls.

✔ Compliance & Record-Keeping:

Ensure all administrative processes comply with regulatory standards.

Maintain accurate service user and staff records, including HR files, training matrices, and care-related documentation.

✔ Problem Solving & Leadership:

Identify and resolve issues efficiently, ensuring minimal disruption to operations.

Act as a central point of contact for staff, clients, and external stakeholders.

Requirements

✔ Qualifications:

Minimum Level 3 in Health and Social Care (essential).

✔ Experience:

At least 3 years of office administration experience, preferably in the health and social care sector.

Experience managing compliance, HR records, and coordinating administrative functions.

✔ Skills & Attributes:

Strong organizational and time management skills.

Excellent communication skills, both written and verbal.

Ability to work independently, take initiative, and manage a busy workload.

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.

Benefits

✔ 28 days holiday per year (pro-rata)

✔ Healthcare benefits

✔ Opportunities for professional development and training

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