Switchboard Operator/Administrator - Days
University Hospitals Bristol and Weston NHS Foundation Trust Bristol
A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.
We are currently looking to recruit a full time shift Switchboard Operator on a permanent contract.
The successful candidate will join a friendly front line team operating a busy acute hospital switchboard. You will need excellent communication and interpersonal skills and be calm in emergency situations.
The full time position is for an operator working on a rotational 2 week shift pattern.
****Previous applicants need not apply****- As the first point of contact for the telecommunication service of the UHBW Trust, operators are responsible for providing an efficient switchboard/information service 24/7 to all staff and customers of the Trust.
- Carry out all aspects of the responsibilities of an operator in a pleasant, courteous and professional manner at all times.
- Operators will be required to use their own initiative efficiently and accurately when dealing with Emergency/Life and Death procedures and situations outside the parameters of these procedures.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
This advert closes on Thursday 23 Jan 2025
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