Estate Agency Risk and Compliance Officer

Job Description

Hamptons are seeking a detailed andmethodical Compliance and Risk officer who has experience within Residential Sales/Estate Agency. This is a part-time (27hrs, hours negotiable), hybrid working opportunity, with availability work on site as required in our London branch network.

You will be working for the UK’s largest property services group; our Compliance and Risk Officers ensure we adhere to regulations, resulting in excellent service delivery for our clients.

The role:

• Undertake Residential Sales branch audits in the London Region, follow up audits, including special investigations, in line with the annual Audit Plan.
• Auditing to ensure compliance with external regulatory bodies and internal Group and BU specific policies.
• Branch visits will be required (a maximum of three days a week) to undertake substantive audit testing. Certain preparation, audit testing and report writing can be performed off site in local branch / remotely.
• Identify control weaknesses and opportunities for improvements, providing appropriate findings to a high standard within the audit report.
• Deliver high quality MI reports of the results to local, regional and senior management through excellent verbal and written communication including slides for monthly presentations
• Contribute to and participate in department meetings.
• Build positive relationships within business / function areas.
• Provide support and subject matter advice / training to new managers and administrators. Ad hoc training where required.
• Independent and objective outlook with the ability to challenge accepted ways of doing things in a constructive and professional manner.
• Ability to communicate with Residential Sales Senior Management, Risk and Audit team and Group equivalents.
• Engage in continuous knowledge development regarding sector's rules, regulations, best practices, tools, techniques and performance standards.

About you:

As the successful candidate, you will:

• Have a sound working knowledge of the Residential Sales industry / business.
• Be familiar with Residential Sales specific regulations and preferably have a relevant Sales qualification.
• Ability to learn audit principles, methods and techniques.
• Excellent communicator at all levels, both written and verbal.
• IT literate with a high level of proficiency in Microsoft programs particularly Excel.
• Report writing and presentation skills essential.
• Capable of thorough, detailed investigations and accurate evaluation of systems and procedures.
• A self-starter and self-motivated. Able to work independently and as part of a small team, arranging, undertaking and managing audits in a timely manner.

What you get in return for a career with Hamptons:

• Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications (ARLA)
• Car allowance
• 25 days annual leave (increasing with length of service)
• Your birthday off
• Paid day off for volunteering
• Enhanced Sick pay
• Enhanced maternity pay
• Salary sacrifice EV scheme
• 24/7 EAP
• Retail, gym and industry related discounts

HAM00098