Community Midwifery Ward Clerk
Job overview
Band 2 Maternity Ward Clerk - Community Midwifery Services
Please read the full job description and person specification before applying for this role
We are looking looking to recruit a ward clerk for Community Midwifery - this is a great opportunity to join a well-established maternity unit with a friendly and passionate team.
As Community Midwifery Ward Clerk, you will provide an efficient and high standard of clerical support to the community midwifery services. You will obtain, prepare, and file case notes as appropriate and undertake general office and administrative duties including photocopying and typing.The ward clerk role is integral to the smooth running of this working environment; it requires someone who is well-organised, has good time management, and can work effectively within a team and using their own initiative.
***If successful in the role you may be able to undertake Level 3 business administrator apprenticeship***
Main duties of the job- Answer telephone calls and deal with all staff/patient requests/enquiries in a polite and courteous manner.
- Maintain accurate electronic records and input/access data including patient information systems, MS Teams, Excel.
- Assist in the location/retrieval of any case notes required.
- Ensure all case notes are tracked On the IFIT case note tracking system when arriving and leaving the Department.
- Input Clinic Outcome Sheets onto the Trust electronic patient record (EPR).
- File clinical records/documents into the patient case notes as required.
- Contribute to and promote a culture of respectful and effective working relationships.
- Communicate effectively with service users, their families, members of the multi-disciplinary team (MDT) colleagues and other agencies.
- Careful use of office equipment, order/maintain stock.
- Actively participate in the department and in other group meetings.
- Comply with all Trust policies and management instruction with regards to Health & Safety and Fire Prevention and to avoid doing anything that endangers yourself or others.
- Comply with the Trust’s Confidentiality Policy the Data Protection Act.
- Undertake any other duty as requested by your supervisor / manager which is appropriate to ensure the smooth running of the department.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications/Skills
Essential criteria- GCSE English A-C / 4-9
- Good verbal and written communication skills
- Good interpersonal skills
- Good IT skills including keyboard use, MS Teams, Excel, Sharepoint
- Effective organisational skills
- Lorenzo computer skills
Knowledge
Essential criteria- Knowledge of hospital computer systems
- Understanding of confidentiality
- Working in a hospital or healthcare setting
New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.
For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute.These terms and conditions are not applicable for Non-Executive positions.
Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.
At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.
At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.
To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.
Use of Artificial Intelligence (AI) when writing job applications:
When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements.Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one’s knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested.Please enquire with [email protected] or pick up an application template in person from our office.
Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below.
How do you hear back from us?
We communicate via our trac.system account (@recruit.trac.jobs), please ensure that you regularly check your emails including junk/spam inbox, as your email provider’s security settings may not recognise the sender as safe.
The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.