Quality Manager

Ideally but not essentially you will also have H&S and Environmental experience/expertise to lead and drive forward these functions in our business.

You should also be able to optimise day-to-day activities whilst at the same time minimizing costs.

You will organise and lead a team of skilled inspectors and support staff, planning and prioritising workloads for the business.

• Management of ISO 9001:2015 and AS 9001 Revision D.
• Establish KPIs for all direct reports.
• Manage a team of Quality Control (QC) Inspectors.
• Establish in-house quality procedures with suitable KPIs that comply with ISO Standards in conjunction with the Operations Manager & Technical Manager.
• Ensure that all manufacturing processes comply with all legal standards (including EH&S) at both national and international level.
• Train Quality Departmental staff on effective monitoring of metrics, such that they have the ability to interrogate the data/system to ensure optimum performance.
• Responsible for the training of all employees and Agency workers, to encourage and deliver a high standard of compliance within all operational areas.
• Write Standard Operating Procedures (SOPs) & Collate Best Practice.
• Establish in-house specifications for both incoming materials and finished goods.
• Specify quality requirements of raw materials with upstream suppliers.
• Plan and perform both internal audits, and external supplier audits.
• Set customer service standards and AQLs.
• Write management/technical reports.
• Conduct goods-in inspections and ensure all raw materials meet tight specifications.
• Record, analyse statistical information, and prepare QC charts/ Monthly Management reports for presentation to senior management on a monthly basis.
• If required, conduct internal QC investigations, document Non Conformities (NCs), and take appropriate action to ensure that the company adheres to ISO Standards.
• Perform follow-up on the status of outstanding internal audit issues, as and when required.
• Keep records of inspection findings, and produce improvement reports.
• To take responsibility in terms of people management, management of production and quality to ensure the smooth running of the production processes from Goods Inwards to Goods Outwards.
• Lead, manage and drive production process to be the most efficient and most economical way.
• Ensure products are QA checked and in line with customer specification.
• Ensure good communication is given either verbally or written to all members of the production team.
• Problem solving - to identify root causes and take effective action to resolve the problems at hand.
• To work closely with Supervisors & Team Leaders to ensure that NPI to production handovers are effective.
• To ensure that training skills are met for current and future demands of the business.
• Liaise with Commercial, Sales and Technical design staff regarding dimensional specifications, requirements and drawings.
• Ensure compliance with the Company’s policies including Health & Safety.
• Observe and comply with all good working practices within the factory.
• Manage day to day activities with respect to OTIF, Quality & Cost.
• Set daily/weekly/monthly objectives and communicate them to Supervisors, Managers and senior leadership team.
• Organise workflow by assigning responsibilities and preparing schedules.
• Ensuring all parts have correcting Routing (PFEP) and IPC is relevant and up to date.
• Identify issues in efficiency and suggest improvements

• Experience of managing a technically demanding Quality Department.
• In-depth knowledge of both ISO 9001 and AS 9001 ideally ISO 14001 Standards
• Ability to set up/maintain an ISO 9001 Quality Management system from first principles.
• Auditor experience
• In depth knowledge of AS9100
• Proven track record in setting a long-term vision on quality, and driving it forwards to improve company performance.
• Understanding of industry regulations, including all EH&S.
• Excellent communication skills including the ability to present a detailed quality strategy to senior management.
• Strong management and leadership skills, with the ability to motivate team members.
• Ability to establish meaningful KPIs for staff and equipment.
• Strong analytical and problem-solving skills.
• Good numeracy and literacy skills with an eye for detail and accuracy.
• Ability to prioritise, work under pressure, and meet deadlines.
• Ability to work on own initiative, whilst also being a good team player.
• Exceptional planning and organisational skills.
• Reliable and conscientious
• The ability to work calmly under pressure, show good initiative, enthusiasm and lead by example.
• Ability to read technical drawings and specifications - exceptional attention to detail.
• Expertise in a technical, engineering and/or relevant field is an added advantage.
• Hold a valid driving license.

• NEBOSH qualification
• LEAN and/or Six sigma experience.
• Operational knowledge of an aerospace manufacturing process, with an ability to detect areas of weakness in terms of quality.
• Knowledge of MRP or ERP systems, in terms of defining and setting Ppk and Cpk limits for all critical path equipment.

Benefits:

• Bereavement leave
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Altrincham: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person