Assistant Director of Transformation

About Our Client

As a Housing Association, we've invested more than £283m in regenerating our homes and neighbourhoods. Our priority is to provide safe and secure homes for our customers and make sure our communities are places where people choose to live.

Our vision is to be efficient, local, visible and listening, providing sustainable homes and communities.

All our profits are invested back into improving our homes and services and building more new homes.

Our passion is to provide excellent services and aspire to be an organisation of choice for our customers and colleagues. We employ around 300 talented people who are committed to ensuring we deliver our promises.

Our values are:

• We care
• We welcome new ideas
• We take pride

We embrace our social responsibility to invest in our communities and improve the life opportunities of our customers.

Our community activities support our work in building sustainable communities, through an innovative programme of projects and initiatives.

Job Description

• Leading the Transformation function to successfully deliver strategic, large-scale projects and programmes that support the organisational objectives
• To successfully manage the organisation's Transformation portfolio including resource planning.

Key responsibilities:

• Provide strategic thought leadership, expertise and guidance in relevant areas including business change, service design, PMO and project delivery.
• Build strong relationships and ensure the Transformation function is well integrated across the organisation.
• Manage relationships with external suppliers providing development, transformation or delivery.
• Undertake a continuing programme of personal development, maintaining professional knowledge and understanding of current best practices.
• Be an active, engaged and contributing member of the Senior Leadership Team.
• Report and present metrics on the performance of transformation

• Ensure successful delivery including managing projects to scope, time, and budget.
• Embed/manage relevant governance processes and frameworks which include supporting the Executive Team with status reporting, prioritisation and benefits realisation.
• Manage the Transformation budget including capitalisation forecasting and reporting.
• Lead the Transformation agenda across the organisation and successfully collaborate with internal stakeholders in order to understand the business operations, identify opportunities and translate them into transformation capabilities.
• Partner closely with the AD of IT and Data to ensure alignment on vision and objectives.
• Partner with internal stakeholders to:
• 1) Objectively analyse the organisation's ability to absorb change and adopt projects and programs post-deployment.
• 2) Influence, negotiate and agree on appropriate resourcing strategies to ensure optimum support for projects and day-to-day operational activities.
• Define principles and standards to harmonise project management methodologies from third-party or external service providers.
• Communicate effectively and confidently at all.
• Build strong relationships and ensure the Transformation function is well integrated across the organisation.
• Ensure effective performance management and support the team members.
• Lead and support the wider business with project delivery, business analysis and process mapping resources.
• Establish and lead a business change framework to ensure organisation-wide adherence and best practice.
• Strive for best practices, ensuring the adoption and effective integration of customer and user-centred design and systems thinking.

The Successful Applicant

Essential Criteria:

• Previous experience managing a transformation function including project management.
• Extensive experience as a senior change leader, defining the scope, costs, and benefits of projects, gaining agreement with customers, and directing teams to implementation.
• Experience managing Service Design activity.
• Experience successfully delivering projects, programmes and organisational change.
• Extensive experience implementing and managing portfolio management processes including executive-level reporting and escalation.
• Experience in applying best practice change management.
• Experience working within a Housing Association is desirable but not essential.

• Excellent stakeholder management skills with the ability to confidently communicate at all levels.
• Diplomatic with the ability to interact successfully at all levels.
• Good listener with the ability to effectively apply knowledge.
• Strong belief in customer satisfaction and business benefit-driven solutions.

• PRINCE 2 certified or
• Educated to degree level or qualified by equivalent

What's on Offer

The salary for the role is between £90,000 - £100,000 + bens.

Hybrid working practices are in place.