Business Manager | Imperial College Healthcare NHS Trust
This is a very busy contact centre and involves management of high call volumes, accurate data entry and performance targets.
We’re an expanding team and play a key role in helping to transform administration services for the Trust, and creating positive patient experiences. We are looking for two experienced Business Managers whose portfolios will cover either the Outpatient Access & Clinics teams, or the Inpatient/Daycase and Diagnostic bookings & Switchboard Teams.
Candidates must be enthusiastic, highly motivated and have the ability to manage and lead large teams spanning across Imperial College Healthcare NHS sites. These roles are best suited to existing Business Managers looking for a sideways move, or candidates who have worked in a Band 7 role for some time.Team work and being able to lead by example is key, and being someone that can be relied upon and can always positively and professionally represent the service is essential. If this sounds like you, we’d love to hear from you.
- The Business Manager will report to the General Manager and will provide appropriate support to the General Manager and the Chief of Service in the delivery of all operational functions a discrete section of the directorate.
- This will include overseeing the administrative functions within the department, and ensuring all key performance targets are met, and Standard Operating Procedures are adhered to.
- The Business Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making, forging the gap between financial and business management.
- The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally.
- These roles will lead on the project management of the cost reduction programmes and organisational change.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview..
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
This advert closes on Tuesday 18 Feb 2025