Vehicle Change Management Lead, FTC, Technical Fleet Expert (Hiring Immediately)
Amazon TA London Full-time
The Senior Technical Expert (6-month fixed-term contract) will be responsible
for optimizing the technical attributes of our last-mile vehicle fleet. You
will own critical work-streams that focus on keeping our EU fleet at the
highest possible standard. You will strive to always be data driven while
making judgements from the field to ensure the corrects actions are made to
protect the customer, the fleet and operations. The strive to be data driven
means that x-functional relationships are key for success. To be successful in
this role, you possess strong technical capabilities with an equally strong
ability to analyze, solve and communicate complex problems. A successful
candidate will be analytical, resourceful, customer-focused and team oriented.
The candidate will have a proven track record in navigating complex technical
problem settings, being hands on in finding fact-based solutions, in a
technical capacity in the automotive industry – preferably with commercial
vehicles, and successfully delivering results in a fast-paced and dynamic
Vehicle technical expert to drive Amazon Logistics technical fleet
capabilities. At Amazon, were working to be the most customer-centric company
on earth. One experience that we are constantly improving is how we fulfill
and deliver orders right to the customers doorstep. Our goal is to exceed the
expectations of all our customers by ensuring that their orders, no matter how
large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is
continually striving to innovate and provide best in class delivery
experiences through the introduction of pioneering new products and services
in the Last Mile Delivery space. This is a unique opportunity to play a key
role in the rapidly growing Amazon Logistics organization. The Last Mile
initiative is a highly visible program (internally and with our customers).
A day in the life of a VCM team member is never the same. The day is split
evenly between; reactive escalations about field issues, project work to
progress field resolutions, weekly cadence and teamdevelopment activities.
Prioritization is critical in this team, and the stack-ranking of workload is
ever-changing due to our reactive nature. Its fast paced, fun, interesting and
The team is small, agile and technically astute. We make decisions on behalf
the automotive industry
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
opportunity employer and does not discriminate on the basis of race, national
for optimizing the technical attributes of our last-mile vehicle fleet. You
will own critical work-streams that focus on keeping our EU fleet at the
highest possible standard. You will strive to always be data driven while
making judgements from the field to ensure the corrects actions are made to
protect the customer, the fleet and operations. The strive to be data driven
means that x-functional relationships are key for success. To be successful in
this role, you possess strong technical capabilities with an equally strong
ability to analyze, solve and communicate complex problems. A successful
candidate will be analytical, resourceful, customer-focused and team oriented.
The candidate will have a proven track record in navigating complex technical
problem settings, being hands on in finding fact-based solutions, in a
technical capacity in the automotive industry – preferably with commercial
vehicles, and successfully delivering results in a fast-paced and dynamic
business environment.
The Last Mile team within Amazon Logistics is looking for an experiencedVehicle technical expert to drive Amazon Logistics technical fleet
capabilities. At Amazon, were working to be the most customer-centric company
on earth. One experience that we are constantly improving is how we fulfill
and deliver orders right to the customers doorstep. Our goal is to exceed the
expectations of all our customers by ensuring that their orders, no matter how
large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is
continually striving to innovate and provide best in class delivery
experiences through the introduction of pioneering new products and services
in the Last Mile Delivery space. This is a unique opportunity to play a key
role in the rapidly growing Amazon Logistics organization. The Last Mile
initiative is a highly visible program (internally and with our customers).
Come join our team and help us make history!
Key job responsibilities- Owns the optimization of technical attributes of our expanding vehicle
- Is capable of taking accountability and driving planning, resolution and
- Works independently, has a strong drive to identify improvement potential
- Is comfortable challenging internal stakeholders on existing practices and
- Strong ownership and bias for action; ability to internalize goals and work
- Strong analytical orientation; comfort using databases and analytical tools
- Strong Project management capabilities; An ability to assess risks, make
decisions, manage execution and report accordingly.
A day in the lifeA day in the life of a VCM team member is never the same. The day is split
evenly between; reactive escalations about field issues, project work to
progress field resolutions, weekly cadence and teamdevelopment activities.
Prioritization is critical in this team, and the stack-ranking of workload is
ever-changing due to our reactive nature. Its fast paced, fun, interesting and
challenging, the result of which makes for a very rewarding workload.
About the teamThe team is small, agile and technically astute. We make decisions on behalf
of a 30K strong fleet, and position ourselves as the technical voice of AMZL.
As we push towards a standardized methodology, we search out gaps in ourprocesses to ensure we are ever-improving and seek excellence.
### BASIC QUALIFICATIONS- A degree in Engineering or a similar relevant field
- Extensive experience in technical program management, technical development
the automotive industry
- Experience working in x-functional teams
- Experience with business reporting
- Ability to travel 25% of the time
- MBA or M.Sc. in Engineering or a similar relevant field
- Strong customer focus
- Experience in managing complex technical programs with multiple internal
- Experience in aggregating information and communicating effectively to
- A record of accomplishment in delivering results in a scrappy, fast-paced
- A history of teamwork and willingness to roll up one’s sleeves to get the
job done
Amazon is an equal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visithttps:www.amazon.jobscontentenhow-we-hireaccommodations.
Amazon TALondon
and analytical tools
and making data-based decisions.
• Strong Project management capabilities; An ability to assess risks, make
decisions, manage execution and report accordingly.
A day in the life
A day in the life of a VCM team member is never the same...
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