Technical Business Analyst
Rail Delivery Group London Full-time
Salary scale: £54,519- £65,000 per annum
Closing date: 17 October 2024
What is the purpose of this job?
The Technical Business Analyst will work with our programme and project managers to identify and define the technical analysis elements of a programme of work, assisting the programme/project manager in planning and delivering these activities.You will use your business understanding, technical expertise, and problem-solving skills to support the Rail Delivery Group implement technical solutions in a cost-effective way.
To ensure success as a technical business analyst, you should demonstrate experience and creativity in system development and application design, combining IT expertise with in-depth business knowledge.
What can I expect to do in this job?
Working closely with the Programme and Project Managers, you can expect to be involved in the following:
- Working with internal and external customers, technical and other teams as required to understand detailed wants and needs, identifying and articulating solution options, rules, benefits, and risks.
- Helping to define the scope and objectives of the programme delivery with other team members, ensuring both business and other stakeholder needs are being considered and delivered.
- Responsible for bridging the gap between business needs and technical solutions, translating needs into a mutually agreeable set of prioritised requirements through engagement with stakeholders and delivery teams.
- Define and implement appropriate systems, processes and controls for technical requirements gathering and management of all the technical business analysis deliverables across the whole delivery lifecycle.
- Business process mapping and re-engineering as applicable.
- Ensure full traceability of technical requirements from proposition to high level business requirements, through to detailed requirements with acceptance criteria and beyond.
- Identify and manage issues and risks associated with requirements, escalating into programme risks and issues as required.
- Department for Transport
- RDG Senior Leaders
- RDG Projects and Programmes Team
- Internal technical supporting functions (e.g. architecture, data)
- Third party suppliers
- Train Operating Companies (TOCs) and owning groups / member organisation representatives
- Public bodies
Requirements
Some of the specific skills and knowledge we are looking for include:
- A bachelors degree in computer science, business information management, or another related degree would be desirable or equivalent experience.
- Proven work experience as a Technical Business Analyst, or in a closely related area in a professional environment.
- Excellent analytical and problem-solving skills - experience and knowledge of analysis activities across the full project development lifecycle.
- Experience of documenting requirements using use cases, user stories and other techniques
- Knowledge of solution architecture and integration in the support of design decisions.
- System and process modelling and re-engineering using the appropriate modelling tools such as Visio
- Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders, running workshops and posing the right questions to gather requirements and challenge design details and assumptions.
- Ability to create product backlogs in the appropriate system to enable prioritisation with stakeholders and delivery teams.
- Attention to detail, enabling issues to be identified, coupled with thoroughness and a determination to resolve them.
- Ability to produce excellent quality written documentation to support your work, report on findings and present to stakeholders when required.
- Proactive and delivery focused, with exceptional communication skills which facilitate the use of new software systems.
- Advanced knowledge of programming languages like SQL and system integration solutions along with detailed knowledge of data security and encryption.
- Able to balance customer, project, and development needs for a particular project delivery. Escalating any conflict at appropriate times.
- Exposure to project management processes for agile and waterfall projects.
- Previous experience of working in rail is preferable
- Ability to keep up with IT advancements.
Knowledge of solution architecture and integration in the support of design decisions
Benefits- 30 days annual leave
- 75% reduction on UK rail travel (for work and leisure) - more below
- Reduced international rail travel
- Interest free season ticket loan
- Contributory defined benefit pension scheme
- Give As You Earn scheme
- Subsidised private medical care
- Healthcare cash plan scheme
- Employee Assistance Programme scheme
- Flexible working
- 30 weeks full pay for maternity, adoption and shared parental leave (subject to eligibility)
- Personal Development Days
- Employees may sell up to a maximum of five days’ leave. Employees can buy up to a maximum of five days’ leave. These figures will be pro rata for part-time employees
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What is the purpose of this job?
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