Receptionist/Administrator | Central London Community Healthcare NHS Trust
To provide a comprehensive and high-quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service.
The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff.
To book appointments and manage cancellations or amendments in a timely manner.
To take initial responsibility for the local resolution of problems that may arise with staff/clients and to deal with complaints according to CLCH (Central London Community Health NHS Trust) policy and procedures.
To communicate effectively by competent use of email, telephone, written and face-to-face communication according to CLCH guidelines and customer care standards.
To provide cover for other administrators/team members when necessary or as directed.
Just as we care about our patients’ well-being, we care about yours!
We can offer you:- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme(only available for Band 5 and up)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
NOTE we are unable to offer sponsorship on this administrative role.
This advert closes on Sunday 16 Mar 2025