Client Services Advisor

• Salary - Competitive Salary w/ Excellent Benefits Package
• Hours - Monday to Friday, 9am - 5pm
• Full time, permanent contract
• Outstanding training and development opportunities

If you have consultative sales or customer service experience or you are a graduate seeking career development, this exciting opportunity for our client in Liverpool City Centre may be just what you're looking for.

Within this role you will be dealing with inbound and outbound calls, e-mails, and online enquiries ensuring the service you provide is thorough and customer centric. Your main focus will be to provide an excellent customer experience for potential new clients to provide guidance on a range of financial options available to suit their individual needs.

This is an excellent opportunity to move into a buoyant market within the financial services industry with a company who offer a clear route for career progression and look to invest in their staff to help them gain industry qualifications.

Role Accountabilities:

• Providing guidance on all aspects of the clients financial circumstances
• Ensure all calls and emails are handled with empathy, enthusiasm, confidence and accuracy
• Ensure that all customers are treated with outstanding service, taking them through the process and ensuring that the correct solution is presented to them
• Ensure that prospective customers are fully advised and supported through their decision-making process

The benefits of this role include:

• A competitive basic salary with the opportunity to earn additional bonus
• A great office atmosphere
• Outstanding training and development opportunities including industry qualifications
• Full training and support given
• No restriction on earnings potential
• The chance to join a progressive and ever expanding firm with clear career development
• Work in a friendly environment with happy and loyal customers
• Regular staff events
• 25 days holiday
• Cycle to work scheme
• + much more!

If this is a role that you would be interested in applying for then please email your CV to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.