Vulnerable Children's Team and MARAC Administrator
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff.In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
We are seeking an organised and motivated administrator to join our Vulnerable Children’s Team (VCT) within the Children’s Safeguarding Service at Stockport NHS Foundation Trust. Previous clerical experience in health services would be desirable.The post holder will be responsible for ensuring an optimum level of efficient administrative support to the nursing team in a timely and accurate manner to enable delivery of this high-quality service to children and families by the health professionals.
Previous experience of handling sensitive and confidential information is essential.
Main duties of the job
The role is non patient facing and would include requesting health information for patients and uploading shared information such as Multi Agency Risk Assessment (MARAC) and Safeguarding information to EMIS electronic patient records once signed off by a clinical nurse.
The role includes working along side the Safeguarding Children and Children in Our Care Teams supporting their admin function as and when needed. The service operates between the core hours of 08:30am and 17.00pm Monday to Friday for which administrative support is required.
If you would like to be part of a well-supported team with the opportunity for development then we would love to hear from you.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Collecting and inputting data onto a patient electronic health record, investigating and acting on discrepancies to maintain accuracy.
Answer telephone calls and action appropriately as the primary contact for the team.
Responsible for maintaining accurate documentation on the EMIS Electronic Record relating to patient care.
Assess all incoming referrals and allocate to clinical nursing team.
Support the collection of data using excel spreadsheets and shared drives
Maintain client/patient confidentiality and information governance.
Photocopying, scanning, taking accurate messages for team members.
To support with taking minutes at meetings.
Liaison with all partners.
Support with the induction and training of new employees in the Vulnerable Children’s Team admin role.
Accessing the Trusts information / updates through email on a regular basis.
Working alongside the Safeguarding Children and Children in Our Care Teams supporting their admin function as and when needed.
Any duties that may be assigned from time to time.
Person specification
Education & Qualifications
Essential criteria- Good general education (5 GCSE's or Equivalent, including English and Maths) or equivalent experience
- Basic Secretarial or Business Administration Qualification
- Knowledge of Safeguarding Children, Domestic Abuse and public protection
- ECDL or equivalent Microsoft Office Qualification at Intermediate or Advanced Level or equivalent experience
- Knowledge of Medical/healthcare terminology
Experience
Essential criteria- Previous clerical/secretarial expeirence
- Experience of dealing with sensitive and confidential information
- Worked in healthcare setting previously
Skills & Abilities
Essential criteria- Computer Skills, including advanced keyboard skills, Word, PowerPoint, Excel, Databases
- Able to work on own initiative without constant supervision
- Able to record accurately
- Able to work flexibly as a member of the Team
- Able to communicate at all levels
- Able to plan and organise workload in accordance with urgency and have a good understanding of time management
- Knowledge of Hospital EMIS / Patient Centre / Advantis systems
- Minute taking
Work Related Circumstances
Essential criteria- Occupational Health Clearance
Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.
From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.
Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion.Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.
Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce.Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.