Senior Human Resources Advisor - Norwich
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience.We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce.
These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
The HR Operations team at the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), provides an HR advisory service to line managers across a full spectrum of HR and employment matters across the hospital.
Our vision is ‘the best care for every patient’, and none of what we do at would be possible without the skills, talent, care and compassion of well over 10,000 who make up ‘Team NNUH’, and who deserve the very best experience as colleagues working at one of the biggest employers in the county.
We are proud to provide an HR service that supports staff to deliver exemplary care for every patient. If this inspires you and you share our values, we really want you to join our team.
If you are an experienced and confident HR Professional with significant experience in managing complex HR and Employee Relations cases (across misconduct, grievance, capability and change management), and you’re seeking a part time role in a dedicated and friendly team, then this is likely to be an appealing and exciting opportunity for you!
Main duties of the job
Within the HR Operations team we work really hard to deliver an outstanding service to NNUH’s managers. We need a confident and experienced professional who can bring their wealth of experience to further enhance an already high performing team of Senior HR Advisors.
The role involves providing HR advice to line managers on a wide range of matters through the application of Trust policies, interpretation of UK employment law and best practices across all levels of staff.
You will be highly professional, and a confident communicator with excellent interpersonal and problem-solving skills. You must be able to demonstrate positive outcomes of managing complex and sensitive casework, and working independently to autonomously manage your workload.Experience of change management including restructures and redundancy will be essential too.
You will play a key role in championing the NNUH People Promise and our PRIDE values.
The Trust will consider all applications, however this role does not meet the salary requirements for sponsorship.
Whilst this role can be worked hybrid, applicants must be available to attend site at short notice (sometimes within the same working day). Please only apply if you are able to attend site in Norwich or across Norfolk at short notice.
Interviews will be held on Tuesday 06 May 2025.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
- Communicate complex and contentious information to a wide range of managers and staff at all levels of the organisation, e.g. explaining Terms and Conditions, advising on misconduct, Dignity at Work and performance issues, Right to Work in the UK queries, attendance management and organisational change.
- Autonomously manage individual cases adhering to Trust and HR policies and legislation. Interpret and analyse individual rights and responsibilities which fall outside the parameters of Trust policies and require the interpretation and application of employment law.
- The post holder will assess the risks, legal and moral implications and financial impact when making decisions regarding casework, e.g. misconduct matters and termination of employment contracts, and advise these to the manager where it is necessary to act outside of these parameters.
- Advise managers on the procedural or legal implications of their decisions at any meetings where there are concerns raised by or about staff, including (but not limited to) misconduct, grievance, capability and appeal hearings, including those decisions which could result in dismissal.
- Coach, support and advise managers regarding investigation meetings and practices.
- Support managers to prepare letters and notes of meetings, to communicate complex and sensitive issues.
- Complete required logging systems in a timely manner to ensure reporting requirements are met in line with departmental and Trust guidance, and to reflect accurate HR information.
- The post holder will access confidential personnel and payroll data systems in accordance with departmental and Trust Policies, and be involved in the preparation, analysis, interpretation and reporting of appropriate Human Resources management information.
- Write and update HR policies, toolkits and management guidance for organisational wide application.
- Provide training, coaching and advice to managers on the implementation of new policies and procedures, and write and present training programmes for managers and staff. This could include presentations, workshops and formal training events based upon HR policies or ad hoc issues.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 3571 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer).The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person specification
Qualifications
Essential criteria- CIPD Level 7 post-graduate qualification, actively working towards completion of this qualification, or equivalent experience
Experience
Essential criteria- Significant experience and extensive knowledge of HR practices managing complex Human Resources cases, e.g. misconduct, grievance, and capability
- Evidence of using own initiative to solve problems outside of policy guidance
- Experience of advising on consultation and organisational change practices
Skills
Essential criteria- Demonstrable knowledge of current UK employment law, interpretation and practical implementation
Attitude, aptitude
Essential criteria- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.
Visa and Immigration
If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.
Travelling to work
Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.
We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.
The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.
The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service.We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.
The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.
If you work at another Trust site, please discuss travel and parking arrangements at interview.
DBS
If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.
If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc
NHS Service
Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.
UK Registration
You will need to have current UK professional registration where this is a requirement of the role.
Application
Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.
We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.
We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.
Flexibility
Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances.Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.
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