Receptionist

Main purpose of the job:

As the Receptionist, you will be the welcoming face of the school and will provide a positive first impression to all visitors, students and staff, and provide general administrative support.

• Act as the school’s main receptionist, providing a first point of contact for all incoming communications to ensure that they are answered in a timely and professional manner, presenting a positive image of the academy
• Interacting with parents, carers, colleagues, and visitors to the school, at all levels of seniority, with confidence, tact, and professionalism
• Ensure safeguarding procedures are followed for all visitors, including maintaining single central record and appropriately handling incoming calls and enquiries
• Ensure that all communications are correctly logged and routed to their intended recipients, or an appropriate member of staff, to ensure a quick and effective communication system
• Deal effectively with school post, receive deliveries, and maintain electronic mail systems ensuring that information is passed on to relevant staff in a timely manner
• Ensure that queries are dealt with effectively, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others
• Support the admin team with administrative tasks
• Ensure accurate MIS data entry

• Actively promote the safety and welfare of our children and young people
• Ensure compliance with Ark’s data protection rules and procedures
• Liaise with colleagues and external contacts at all levels of seniority with confidence, tact, and diplomacy
• Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required
• This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed by your line manager.

• Twice as many training days as standard
• Weekly staff training designed to meet the needs of the school
• Coaching for every teacher
• Access to high-quality, regular professional development
• Subject-specific knowledge development
• Free use of our leisure centre
• Access to the school counsellor
• Click here to find out more about the benefits we offer.