Service Lead - Adult Audiology

Here at East and North Hertfordshire Teaching NHS Trust,

Our mission is: Providing high-quality, compassionate care for our communities

Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service

Job overview

We are seeking a motivated and visionary Service Lead-Audiologist to take on a newly created leadership role within the Adult Audiology service at East and North Hertfordshire Teaching NHS Trust.

This is a rare and exciting opportunity to help shape the future of Adult Audiology across our expanding service. As part of a Trust-wide redevelopment programme, we are investing significantly in our facilities across multiple sites:

• Lister Hospital: Now equipped with three newly installed sound-treated booths, a modern workshop, and telehealth consultation space within the ENT clinic.
• Danestrete Health Centre: Refurbished specifically for Adult Hearing Aid Audiology.
• QEII Hospital: Now focused on delivering Paediatric Audiology services.
• Hertford County Hospital: Set to become a state-of-the-art Audiology Hub by Autumn 2025, with 20 purpose-built rooms including eight sound-treated booths, consultation rooms, vestibular diagnostics space, dedicated admin and MDT areas, and staff wellbeing facilities.

To support this growth, six new Audiology positions are being recruited. The successful candidate for this post will take the lead in overseeing and developing our Adult Audiology service.

You’ll work closely with the Head of Audiology and the Paediatric Audiology Lead to drive high standards of clinical care, governance, training, and service development. Our ambition is clear: to be a centre of excellence in Audiology, delivering outstanding care for our community.

Main duties of the job

Work autonomously to provide highly specialised assessment and rehabilitation within the Adult Audiology service.

Contribute scientific expertise and specialist advice to consultant medical staff and other professional staff related to Adult Audiology.

Take responsibility for ensuring the training, competency and supervision of more junior colleagues and trainees, and assist in the line management of staff working within Adult Audiology.

Carry out research and development in Adult Audiology, including identifying, initiating and managing certain aspects.

Contribute to equipment management and procurement of Adult Audiology equipment.

Contribute to the financial management of the Adult Audiology service.

Provide statistical information on waiting lists and demand to support the Head of Audiology in maintaining referral-to-treatment targets.

Represent ENHT by participating in national strategic groups and projects related to Adult Audiology and ensure that ENHT is providing a modern and progressive Adult Audiology service.

Working for our organisation

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

5% of basic salary, subject to a minimum payment of £1,258 and a maximum payment of £2,122

The service is looking forward to major service transformation in the next year. Applicants are encouraged to contact Dawn Bramham, Head of Audiology to discuss the role further, and arrange informal visits. If you do not meet all of the essential criteria but think you might be ready to step into these roles with support, please get in touch.

Person specification

Qualifications

• BSc Audiology or equivalent
• Significant NHS experience
• AHCS/CS registration
• Evidence of post qualification formal study ( MSc modules, assessment based study)

• clear portfolio of CPD
• Evidence of working at regional/national level within profession

Skills

• Good communication skills to deal with public
• ability to lead a team of Audiologists

• Previous experience of overseeing Student trainees
• Evidence of service development work

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include

We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect

We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve

We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [email protected]

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.

King's Trust Support

Please contact Enquiries.H&[email protected] for support.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.