Administration Manager
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep.
Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
We are looking to recruit an Administration Manager on a part time basis to join the Medicine Business Unit Administration Manager Team. The successful candidate will be responsible for a number of admin teams across our hospital sites although main base will be The Northumbria Specialist Emergency Care Hospital.The role will involve supporting the operational team on day to day running of an efficient admin service as well as providing personal secretarial support.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job- To provide management of secretarial and administrative staff within the Business Unit.
- To develop and monitor administrative systems across the business unit for accurate activity counting.
- To lead on PAS issues for the business unit.
- To lead the development and implementation of administrative systems within the Business Unit.
- To provide timely secretarial support across the business unit including personal secretarial support to the Senior Managers and Business Unit Director.
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.
High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Detailed job description and main responsibilities- Required to communicate complex or sensitive information.
- Required to gain co-operation from staff.
- Provide and receive highly complex information
- Required to undertake change management within area of management.
- Be able to use a range of computer software including Microsoft Office applications, have an advanced working knowledge of the Trust Patient Information System (PAS) and a knowledge of other database systems within the Business Unit.
- Manage teams and monitor projects.
- To have extensive knowledge of digital dictation systems.
- Post holder will be required to analyse information relating to the Business Unit, Highlight difficulties with performance and administrative systems. These will be from a range of situations and will require comparison of a range of options.
- Audit of secretarial workloads on a regular basis.
- Analyse data as required
- Plan and organise Senior Management diaries
- Plan and organise a variety of meetings, both internally and involving external organisations
- Authorisation of administrative staff for additional hours as well as managing the electronic staff rostering (Allocate) system.
This list is not exhaustive
Person specification
Qualifications
Essential criteria- Advanced diploma and/or significant equivalent experience in an administrative post.
Experience and knowledge
Essential criteria- Significant administrative experience and experience of line managing a team working at a senior level.
- Previous experience of managing a team.
- Experience of change management.
- Knowledge and experience of Digital Dictation and Voice Recognition package.
- Previous experience of working in a health related services
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates.We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.