Administration Manager | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
Northumbria Healthcare NHS Foundation Trust Cramlington
We are looking to recruit an Administration Manager on a part time basis to join the Medicine Business Unit Administration Manager Team. The successful candidate will be responsible for a number of admin teams across our hospital sites although main base will be The Northumbria Specialist Emergency Care Hospital.
We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.
We have one of the most extensive patient experience programmes of any trust in England.
The role will involve supporting the operational team on day to day running of an efficient admin service as well as providing personal secretarial support.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.- To provide management of secretarial and administrative staff within the Business Unit.
- To develop and monitor administrative systems across the business unit for accurate activity counting.
- To lead on PAS issues for the business unit.
- To lead the development and implementation of administrative systems within the Business Unit.
- To provide timely secretarial support across the business unit including personal secretarial support to the Senior Managers and Business Unit Director.
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.
We have one of the most extensive patient experience programmes of any trust in England.
- Required to communicate complex or sensitive information.
- Required to gain co-operation from staff.
- Provide and receive highly complex information
- Required to undertake change management within area of management.
- Be able to use a range of computer software including Microsoft Office applications, have an advanced working knowledge of the Trust Patient Information System (PAS) and a knowledge of other database systems within the Business Unit.
- Manage teams and monitor projects.
- To have extensive knowledge of digital dictation systems.
- Post holder will be required to analyse information relating to the Business Unit, Highlight difficulties with performance and administrative systems. These will be from a range of situations and will require comparison of a range of options.
- Audit of secretarial workloads on a regular basis.
- Analyse data as required
- Plan and organise Senior Management diaries
- Plan and organise a variety of meetings, both internally and involving external organisations
- Authorisation of administrative staff for additional hours as well as managing the electronic staff rostering (Allocate) system.
This list is not exhaustive
This advert closes on Tuesday 11 Mar 2025
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