Band 3 Administrator - Bridewell Police Station - Bristol
Job overview
We are looking to recruit one full time or part time fixed term (12 months) administrator into the Specialised PD Probation Service at AWP. Specialised PD, otherwise known as OPD, is a large, community based, multidisciplinary team that has developed innovative approaches to working with high-risk offenders with Personality Disorders.These service users are seen by the National Probation Service in Avon, Gloucestershire and Wiltshire and OPD covers the caseload within these areas.
As a service we cover Probation Offices based in Bristol, Bath, North Somerset, Swindon, Chippenham, Salisbury, Gloucester, and Cheltenham. In addition, we cover 3 Male and 1 Female Approved Premises in Bristol, and 1 Male Approved Premises in Gloucester.
We support a hybrid working model where we encourage staff to work from home 40% of the working week, and in an office space for 60% of their working week. Each staff member has an allocated geographical area with a central office in that area.This post is based centrally across Gloucester, Bristol, and Wiltshire but the majority of the work can be done remotely or from one central office. There will be occasional travel to other areas covered by OPD, or for training, conferences, or external meetings.
Main duties of the job
To support the clinical delivery of community OPD by completing, supporting, and advising on administrative processes including the processing of service user contact forms, diary management, booking of consultations and clinical meetings, sending of letters to service users, updating spreadsheets and NHS and Probation Service specific patient record systems, minute taking, and attendance to a range of meetings.
The post will include working effectively within the admin team which has central cover of all geographical locations of OPD. All administration roles are supported through line management from the administration or operational lead(s).
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
Please see the Job Description, Personal Specification, and Key Local Information attached.
If you have any questions reading this post or the service, please do contact us via the contact details provided below.
We look forward to receiving your application.
Person specification
Education
Essential criteria- NVQ3/QCF in administration or equivalent education/experience
Skills & Abilities
Essential criteria- Experience of working as part of a team, under pressure and without direct supervision.
- Knowledge of routine administrative procedures and can prioritise own workload.
- Excellent communication skills both verbal and written.
- Experience of working in a healthcare setting or Prison.
- Knowledge of Microsoft Office (Excel, Outlook, Word).
Other
Essential criteria- Empathy, respect and compassion for others
- Ability to travel for work
This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.
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Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.
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