[ref. d5519202] Market Training Lead - GF Mod (12 Month FTC)
This program focuses on all aspects of Finance, including transformation across our people, processes, operating model, and technology. GF Mod will improve the employee experience and allow Finance to deliver a more seamless and consistent experience to its customers.
As a Market Training Lead, you will play a pivotal role in enabling new ways of working, driving the successful implementation of a Finance technology system, and informing process improvements across the Global Finance team. This person will report to the Overall Change Management Lead.
You will be responsible for localizing and executing a comprehensive training strategy to ensure a smooth transition and adoption of the new Finance systems, tools, and processes. You will deliver the training strategy in adherence with the overall change strategy.
This role requires a deep understanding of change management, strong project management skills, and ability to effectively train employees at all levels and cultures.What will my accountabilities be?Collaborate with GF Mod Program Training Lead to develop a robust training strategy that aligns with the objectives of the GF Mod program Validate a thorough assessment of training needs across various departments and user groups to identify knowledge gaps and create targeted training plans Cascade high-quality training materials, including user manuals, online tutorials, videos, and other resources to support end-users in understanding and utilizing the new finance systems effectively Support engaging training sessions, workshops, and webinars for employees, finance professionals, and managers.
Leverage a consistent and comprehensive training approach that is user-friendly, and tailored to different audiences Collaborate with Market Finance teams to identify and train a network of champions or superusers who can provide ongoing training and support to employees within their respective teamsWork closely with the GF Mod Market change management lead to develop and implement change communication plans, ensuring employees are aware of the benefits and features of the new finance systems and are prepared for the transition Monitor the effectiveness of the training program through feedback mechanisms, surveys, and user assessments, and continuously refine the training materials and delivery methods based on feedback and performance data Collaborate with cross-functional teams, including IT, Finance, and project management to ensure seamless integration of the Finance system and alignment with organizational objectives Maintain comprehensive training documentation, including training schedules, attendance records, and evaluation reports.