Neighbourhood Officer

We are seeking an experienced Neighbourhood Officer on a full-time temporary contract in Warrington for a minimum of 6 months, paying competitive hourly rates.

• Tenancy management - viewings, sign-ups, audits, exchanges, inspections, new tenancy visits, attending evictions, unauthorised occupations and tenancy fraud
• Low level ASB & tenancy breach caseload management - triaging cases, liaising with Enforcement officers, preparing and serving notices for breaches of tenancy
• Tenancy sustainment support - carrying out assessment of needs, signposting to external support agencies, identifying where customers are at risk of failing their tenancies and making positive interventions
• Responding to general enquiries, queries and complaints from customers, Councillors and Local MPs
• Building and maintaining positive relationships with colleagues, customers and stakeholders
• Home visits
• Health & safety compliance, inspections, assisting to log and chase repairs

• Experience in a Housing/Neighbourhood Officer role delivering housing, tenancy and estate management to general needs customers
• ASB caseload management and experience of dealing with low level arrears & other breaches of tenancy
• Driving licence with access to own vehicle and valid business insurance
• Effective communication and interpersonal skills, strong organisational skills and the ability to manage own diary efficiently

• Weekly pay
• Competitive hourly rates
• Mileage reimbursement from office
• Long term temp contract for a minimum of 6 months
• Agile working

What you need to do now

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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