Operations Assistant - OH
BHSF Birmingham
Job Advert
additional Cohort functionality
- Key point of contact between Cohort (OH software provider) and BHSF to resolve issues or assist with bespoke requests
- Dealing with any customer issues or queries on Cohort, raining from simple to complex problems
- Project work for OH, assisting Clinical Standards Manager with audits and statistics
- Providing weekly, monthly, and ad hoc Management Information reports
- Becoming a technical expert with Cohort and other various technological platforms used throughout the business, and managing
- Cohort responsibilities: customer set-ups, template creation (Health Surveillance questionnaires, referral forms, report forms
additional Cohort functionality
- Updating training manuals and 'how to' guides on new processes for end users and completing induction, training, and refresher
- Assisting the Operations Executive in project work that aims to continuously improve the efficiency and standards of processes
- Using current best practice, and progressing in line with the agreed milestones
- Practising a solutions-driven attitude towards projects and general tasks with the aim of preventing issues recurring
- Analysing and improving existing business processes using structured and documented techniques
- Carrying out audits and quality of work checks to ensure that processes are being followed and work is being correctly recorded
- Maintaining strong internal relationships and providing excellent care for customers
- Ensure deadlines are met on reporting and customer issues and SLAs are adhered to on customer creation on Cohort
Clifton (Nottinghamshire), 39 mi from Birmingham
We are looking for an Operations Assistant to manage and verify the invoicing process for our warehouse operation ; as our Operations Assistant you will have exceptional EXCEL skills, first class numerical abilities and be a highly methodical...
SOLIHULL MBCBirmingham
About the Role
We have recently reviewed our leadership structures and have created a new role of Operations Manager to support the delivery of our services to Children. We have also implemented a number of new additional team manager positions...
Prince PersonnelMarket Drayton, 34 mi from Birmingham
Office and Operations Assistant
Market Drayton
Permanent
£28,000 - £32,000 depending on experience
Monday to Friday – 7am – 4pm (with an early finish on a Friday)
Prince is working with a well-established manufacturing company based in Market...