Social Media Customer Service Representative - York
York
Social Media Customer Service Representative:
Are you passionate about helping others and enjoy engaging on social media? We are representing our client in the search for a passionate individual who can assist customers with their queries while representing our client across various social media platforms.
Hours: 37.5 hours per week - shifts between 6am and 10pm Mon - SunPay: £11.66 ph
Location: York YO26
Ongoing Temporary ContractInitial training period in York, then remote thereafter
Key Responsibilities:
- Responding to customer inquiries across social media
- Communicating customer feedback to relevant business stakeholders
- Engaging with followers and ensuring a positive social media presence.
- Posting timely updates and information on X (formerly Twitter).
Ideal Candidate:
- Strong customer service experience.
- Comfortable navigating and using multiple computer systems
- Ability to work both independently and collaboratively within a team
If you're ready to deliver exceptional customer service, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Search Consultancy LTDRipon, 22 mi from York
of the Customer Service Representative
• Providing face to face customer service.
• Dealing with outbound and inbound calls.
• Booking reviews for customers.
• Provide support for vulnerable customers.
• Recommend relevant products to customers.
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