Assistant General Manager

Responsibilities:

Location: Hemel Hempstead

Full-time, On-site

If you're a dynamic leader passionate about driving operational excellence and fostering a people-first culture, we want to hear from you.

Reporting to the DC General Manager, the AGM will lead a large operations team, ensuring alignment with Martin Brower's vision of facilitating seamless operations for our valued restaurant partners.

People-First Culture: At Martin Brower, our employees are our greatest asset. We prioritize creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.

Opportunities for Growth: We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organization.

Culture of Continuous Improvement: We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.

Your Key Characteristics:

• Strong Leadership: Capable of providing clear direction and leadership to a large operations team
• Safety and Wellness Advocate: Prioritises safety, wellness, and a culture of care, leading by example to motivate the team.
• Empathetic and Inclusive: Creates a positive, inclusive environment where team members feel valued, respected, and heard.
• People Development Champion: Drives engagement, empowerment, and talent development through coaching, feedback, and learning opportunities.
• Strategic Thinker: Demonstrates strategic thinking to anticipate business needs and drive operational excellence.
• Change Management Expertise: Leads change effectively, communicating change plans clearly and executing changes following established processes.
• Effective Communicator: Communicates clearly, consistently, and respectfully, fostering openness, trust, and inclusivity.
• Results-Driven: Sets challenging goals, holds self and others accountable, and focuses on achieving results while upholding integrity and compliance.
• Customer-Focused: Prioritises customer satisfaction, resolving service challenges effectively to meet customer expectations.
• Financial Acumen: Manages P&L effectively, participating in budget development and justifying performance against budget.

Qualifications:

Your Desired Experience:

• Bachelor's degree in Business Administration, Logistics, or related field; Master's degree preferred.
• Proven experience in a leadership role within a distribution centre or logistics environment.
• Strong understanding of safety regulations, compliance standards, and health & safety best practices.
• Excellent communication and interpersonal skills, with a track record of building high-performing teams.
• Demonstrated ability to drive change, implement process improvements, and deliver results in a fast-paced environment.
• Proficiency in financial management, budget development, and P&L accountability.

From our leadership team to our frontline workers, we're dedicated to ensuring that each person feels appreciated and empowered to bring their best selves to work every day.

Apply Today: Take the next step in your career and join us in making a difference. Apply now and be part of our mission to make it easier to run great restaurants.