[ref. m39967017] Infrastructure Engineer - Burton upon Trent

We welcome applications from individuals based within a commutable distance to our Burton-On-Trent office.

Our team is our strength, and we are looking for a passionate and dedicated Infrastructure Engineer to join our growing IT department.

This role offers a great opportunity to gain hands-on experience and develop your skills in a dynamic and supportive environment.

Requirements

Key responsibilities:

• Assist in the installation, configuration, and maintenance of servers, networks, and related technology.
• Monitor system performance and troubleshoot issues to ensure system reliability and performance.
• Support the team in managing backups, disaster recovery, and security protocols.
• Collaborate with senior engineers to implement and maintain infrastructure projects.
• Document system configurations, procedures, and best practices.
• Provide technical support to internal teams and respond to incidents in a timely manner.
• Participate in the deployment of software updates, patches, and upgrades.
• Contribute to process improvements and automation initiatives.
• Support internal and external audit exercises for the maintenance of various certifications and contractual requirements.
• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements.

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• Basic understanding of network concepts (e.g., TCP/IP, DNS, DHCP) and operating systems (Windows, Linux).
• Familiarity with cloud platforms such as AWS, Azure, or OCI is a plus.
• Knowledge of virtualization technologies (e.g., VMware, Hyper-V) is advantageous.
• Strong problem-solving skills and the ability to work in a team-oriented environment.
• Excellent communication skills, both written and verbal.
• Eagerness to learn and adapt to new technologies and methodologies.
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Fundamentals) are a plus but not required.
• ITIL Foundation-level knowledge.
• Time management and organisational skills to manage a variety of tasks, prioritise workload and meet deadlines.

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards