[ref. e31402604] Regional Support Manager

Regional Support Manager

Contracted hours:

As Regional Support Manager, you'll play a crucial role in enhancing the standard of care across 8-care homes. Your expertise and guidance will be pivotal in coaching Home and Deputy Managers, driving innovation, and ensuring exceptional service delivery.

About Care Concern Group

Our mission is to ensure every resident receives outstanding care, supported by talented teams in a comfortable setting. Join us as we continue to grow and make a positive impact across the UK.

The Role

• Clinical Advocacy: Champion the development of excellent clinical practices across our care homes, providing expert clinical advice and encouraging innovation in service delivery.
• Person-Centred Support: Ensure our care homes deliver the highest standards of person-centred planning and personalized support to residents.
• Performance Improvement: Support Home Managers in under-performing services, developing effective action plans to meet quality and compliance targets.
• Team Development: Assist Home Managers in recruiting, retaining, and developing team members in key clinical and departmental roles.
• Compliance Guidance: Advise Home Managers on adherence to company policies and procedures, ensuring regulatory compliance.
• Skill Enhancement: Support Deputy Managers and Clinical Leads in enhancing their clinical and person-centred care skills through training and mentorship.
• Proactive Support: Review audits and provide proactive support, advice, and training as needed to address any issues.
• Service Improvement: Help Home Managers develop and achieve their Service Improvement Plans, driving continuous quality enhancement.
• Hands-On Management: Step in as a Home Manager when required, demonstrating a hands-on approach to leadership and problem-solving.

• Home Management Experience: A minimum of 3 years’ experience working as a Home Manager, showcasing your ability to lead and manage care services effectively.
• Nursing Qualification: Essential to be a qualified Nurse (RGN/RMN), bringing your clinical expertise to the role.
• Quality Care Track Record: Proven track record of delivering high-quality care, demonstrated through positive CQC inspections.
• Leadership & Coaching: Strong leadership and coaching skills, with a knack for guiding teams to achieve their full potential.
• Regulatory Knowledge: Comprehensive understanding of care home regulations and legislation, ensuring compliance and best practices.

Ready to advance your career with one of the UK’s leading care providers? Submit your CV today and be part of a team committed to exceptional care and continuous improvement.

• Salary: £80,000 per annum
• Bonus: Discretionary
• Package includes: Pension, car allowance, generous holiday allowance, laptop & mobile phone.