Quality Officer - Band 6 - NHS
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Job overview
We are actively seeking a Quality Officer to join the Southwest Genomic Laboratory Hub (SWGLH) team. This role offers an exciting opportunity to be involved in the Quality Management and continual improvement of the Genomics service provided at Bristol Genetics Laboratory.The UK is recognised worldwide as a leader in genomics allowing us to deliver advances at scale and pace for the benefit of patients and their families. Quality Management plays a pivotal role in service expansion, whilst maintaining the highest standards for patients.
The SWGLH is a partnership between North Bristol NHS Trust and the Royal Devon University Healthcare Foundation Trust. The GLH is responsible for the delivery of high-quality genomic testing for the Southwest region, covering Cornwall, Devon, Bristol, and Gloucestershire.
As a Quality Officer, you will work alongside the Quality Manager at Bristol Genetics Laboratory to play a crucial role in ensuring compliance with International Quality standards, and maintaining laboratory accreditations. You will provide support to colleagues, ensuring the continual improvement of evolving laboratory processes, through key activities such as internal audit.
Main duties of the job
Working with the Lead Quality Manager for the Southwest Genomics Laboratory Hub at the Bristol site, implement a programme of internal audits, including training of new auditors
Manage nonconformities and incidents, ensuring appropriate completion and monitoring for trends
Develop, review and promote compliance with departmental policies and procedures
Assist in maintenance of laboratory accreditations, including involvement in all stages external assessments
The post holder should have experience of Quality Management Systems and in undertaking internal audits
The postholder will be required to deputise for the Quality Manager in departmental, regional and national meetings as required.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities.Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed job description and main responsibilities
Laboratory
To provide Quality Management System support for the laboratory under the direction of the Quality Manager.
To work in accordance with the departmental policies and Standard Operating Procedures and promote compliance with policies and procedures throughout the laboratory.
To assist in the development, review and implementation of departmental policies and procedures as required.
To participate in quality audits and other quality improvement projects, promoting continuous improvement activities and implementing action plans
To ensure that quality audits and quality improvement project activity are accurately documented and recorded for assurance purposes.
To design, arrange and conduct internal audits, identifying points of weakness, gaps in compliance and risks, and raising these findings in the Quality Management System.
To assist in external audits related to laboratory accreditation and licenses as required, generating audit response reports, and assisting in closure of findings.
To assist in Internal Quality Assurance reviews, including the Annual Management Review.
To have awareness of health and safety risk management, including reporting any adverse incidents and monitoring for trends.
To participate in Quality risk management activities including, performing risk assessments for e.g. prospective change, or following non-conformances.
To process new equipment and help manage the control of the asset records in the Q-Pulse Quality Management software.
To assist the Quality manager in the logging, tracking and review of nonconformities and incidents, ensuring CAPA is fit for purpose and actions are completed timely.
To complete and maintain documents (written and electronic) to ensure data integrity in a timely and accurate manner.
Produce KPI data reports as required.
Communication
Communicate with patients, clinicians, laboratory and nursing staff from North Bristol Trust and other NHS organisations regarding issues or incidents noted.
To communicate with other members of the Department in order to co-ordinate Quality tasks and ensure satisfactory compliance with, and maintenance of, the Quality Management System.
Person specification
Education
Essential criteria- BSc in scientific speciality
- Quality management experience
- Quality Management qualification
- Post graduate qualification
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.