[ref. k59137318] HR Officer - Leeds

About Our Client

Our client is a well-established Professional Services business with a large contact centre, situated on the outskirts of Leeds City Centre within walking distance of the train station. They offer a broad range of services and pride themselves on delivering excellent customer service and high-quality professional advice.

• Build strong business relationships through the provision of excellent service and support to line management on a wide range of HR issues
• Advise line managers on policy and procedures
• Participate in the conduct of disciplinary/grievance investigations
• Develop recruitment strategies in consultation with the Head of HR and HR Director as well as researching the appropriate media for most effective solution to meet business requirements
• Conduct interviews as part of the selection and exit processes, providing candidate feedback to managers and internal candidates as appropriate
• Design and write training material and deliver bespoke courses to meet the needs of the business
• Source appropriate, cost effective development solutions to meet needs identified with the corporate plan
• Build and manage relationships with external providers, negotiating on contractual terms and ensuring the quality of service and cost effectiveness
• Manage the development and maintenance of the HR sections of both the Internet, particularly recruitment; and Intranet sites
• Participate in developing departmental goals, objectives and systems and work proactively to continually improve the quality and timeliness of HR departmental processes
• Model enact Values in personal work behaviours, decision making, contributions and interpersonal interactions
• Support and contribute towards general HR department activities as required
• Ensure employee records are maintained
• Contribute to ongoing HR initiatives and projects as required

The Successful Applicant

A successful 'HR Officer' should have:

• Be currently in a HR Advisor/HR Officer/HR Assistant role
• Ideally from a Professional Services/Contact Centre fast paced environment
• Proficient knowledge of labour law and HR best practices.
• Strong ability to develop and implement HR strategies that align with business needs.
• Excellent communication and leadership skills.
• Proven experience in Human Resources or similar role.
• Ability to build and effectively manage interpersonal relationships at all levels of the company.
• Ideally CIPD qualified

• A competitive salary in the range of £32,000 to £35,000 per annum.
• Generous holiday entitlement of 25 days plus bank holidays, along with an extra day off on your birthday.
• Company pension scheme with a 5% match.
• Flexible working pattern with at least 3 days in the office including Wednesdays and Fridays.

Join our team and be part of a company that values professional growth, work-life balance, and employee welfare. We look forward to receiving your application.